Is your Brother printer not responding or not working correctly? Are you unable to access the Brother printer on the computer? The Brother printer usually does not respond due to printer setup issues. Setting up the printer is important to communicate with the computer. When you do not correctly set up the Brother printer to the computer, you cannot print or scan the documents.
Brother printers are known to produce quality prints with their advanced technology. The quality output of the Brother printer makes it one of the best choices among photographers and graphic designers. It not only gives a quality printing solution but also gives many advanced features such as wireless connection, easy installation process, fast printing, etc. The Brother printer setup issue can occur in all Windows or Mac operating systems. Now, you may be wondering what can be the cause of the Brother printer setup issue.
Causes of Brother Printer Setup Issue
When you face an issue with the Brother printer, it can be because of multiple reasons. If the Brother printer is connected wirelessly, the printer and computer might be connected to a different network, causing a setup issue. The Brother printer setup issue can also occur due to many reasons, such as an old printer driver, faulty connection, or incorrect printer configuration. This issue can even happen because of out-of-date firmware and hardware issues.
Solutions to Fix Brother Printer Setup Problem
When the Brother printer does not connect to the computer and faces setup issues, then you must troubleshoot them. You can encounter the Brother setup problem in any Windows or Mac operating system. A few troubleshooting methods can quickly resolve Brother printer problems. Below, you can find the complete solution to troubleshoot the Brother printer setup issue on Windows 10/11 and Mac OS.
Resolve Brother Printer Setup Issue on Windows 11
Solution 1: Power Cycle the Brother Printer and Window System
Power cycling is the first step you should take when the Brother printer does not work. Restart the Windows computer and remove the power plug from the Brother printer. You must wait for some minutes and then plug the power cable back into the printer. Now, switch on the Brother printer and check if the issue is fixed or not.
Solution 2: Update the Old USB Drivers of the Brother Printer
When USB drivers do not work or are outdated, you may face an issue setting up the Brother printer. You must update the old version of the USB drivers to resolve the Brother printer setup problem. The below steps help update the USB drivers on Windows 10.
Expand the “Universal Serial Controller” category on the Device Manager window.
Select the USB driver, right-click on it, and then hit the “Update Driver” option.
Choose the option “Search automatically for updates” and click the Finish button.
Resolve Brother Printer Setup Issue on Windows 10
Solution 1: Optimize the Windows Computer & Fix Setup Problem
You can also find problems setting up the Brother printer when your Windows system is slow. For this, you must clean the Windows C driver and increase the system performance. An infected computer can even create a Brother printer setup issue; therefore, it requires scanning the Windows system.
- Remove all unnecessary or unwanted applications from the Windows system.
- Run the Cleanmgr command to clear the C drive of the Windows computer.
- Again, run the SFC/scannow command to scan the Windows system files.
- A full scan of the Windows computer is needed to identify and remove the virus or malware.
- Lastly, update your Windows computer to resolve all printer problems.
Solution 2: Factory Resetting
Factory reset is one of the common and helpful solutions to resolve the Brother printer problem. Factory resetting even allows fixing the Brother printer setup issue. Use the below step to perform a factory reset and bring the printer to initial settings.
- Firstly, switch on the printer and go to the Setup/Settings menu.
- Press the printer’s Reset button and click on the OK button.
- Choose the “Restore factory Settings” option and press OK.
- Resolve Brother Printer Setup Problem on Mac OS
On MAC Device
Solution 1: Remove and Re-Plug the USB Cables
Whenever you encounter the Brother printer setup issue, check the connection between the printer and the Mac computer. Remove the USB cable from the Brother printer and disconnect it from the computer. Again, re-plug the USB cables into the printer and reconnect it to the Mac system. Ensure the Brother printer and the Mac computer are correctly connected. Also, ensure the USB cables are not defective and in good condition.
Solution 2: Try Fixing the Problem by Re-Adding the Brother Printer
- On your Mac system, choose System Preferences by clicking on the Apple logo.
- After that, open Printers and Scanners and then choose your Brother printer.
- Click on the minus icon and remove your Brother printer. Now, restart the Mac computer.
- Again, open the Printers and Scanners window, and click on the plus symbol.
- Choose your Brother printer from the list and press Add to reconnect the printer to the Mac computer.
