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Lexmark Printer Offline


If your Lexmark Printer is continuously showing offline, you need to fix this issue as this Printer Offline problem prevents you from printing documents. The possible cause is that you forgot to turn off your printer, several print commands are stuck in a queue, you have enabled the “Use Printer Offline” option, Etc.

In Windows

1) Reinstall the driver of the printer:

  • Open the Control Panel and then “Devices and Printers.”
  • Right-click on your printer and click on “Remove Device.”
  • Now, click on the Yes button.
  • Search the latest version of the driver on the Lexmark website.
  • Download the driver and reinstall it to your printer.

2) Configure the setting of the printer:

  • Open the Control Panel and type Printers in the search box.
  • Go to “Devices and Printers” and locate your printer.
  • Right-click on your printer and click on “See what’s printing.”
  • Uncheck the “Use Printer Offline” option.

3) Restart Print Spooler:

  • Open the Run box, type “services.msc,” and click the OK button.
  • Right-click on the “Print Spooler” and select the “Restart option.

4) Disable Virtual Private Networks:

Try disabling the VPN service of your system temporarily; this may create a problem for your printer and create a Printer Offline issue.

5) Check the USB cable connection

In MAC

  1. Check the connection:
  2. Install the updated driver.
  3. Restart the printer and the MAC device.
  4. Resume the printing tasks:
  5. Open the Dock and go to “System Preferences.”
  6. Select the “Print and Scan” option.
  7. Double-click on your printer and click Resume.

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