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Panasonic Printer Paper Jam


There can come many situations when you get the Paper Jam error if you use your printer quite often. This issue can be born in your printer as a result of various reasons. However, the problem can be resolved quickly and easily if you understand its root cause. Therefore, here you will learn about the causes and solutions of the Panasonic Printer Paper Jam.

Causes

  • More than the required papers are in the document tray.
  • The printer's document feeder is not working perfectly.
  • You are using the wrong size and type of paper to print.
  • Maybe a document is stuck in the paper cassette.

Solutions

Resolve Panasonic Printer Paper Jam Issue for Windows OS

Method 1

  • First, simultaneously press the Windows logo button and R key on the keyboard. It will open the Run dialog box on the bottom left side of the screen.
  • And then, move to the search box of the Run dialog and enter 'services.msc.'
  • After that, you can hit the enter key or click on the 'OK' option as per your choice.
  • When the Services tab is open, right-click on the print spooler services.
  • Afterward, you need to stop the print spooler services by choosing the 'Stop' option.
  • Moreover, open the Run dialog once again using the method mentioned at the beginning.
  • Now, you have to enter the "%windir%\System32\spool\PRINTERS" in the search field and hit the Enter button on the keyboard. (You might see a pop-up on the screen asking for the UAC control permission to get access to that folder.)
  • Next, select and remove all the jobs from the current folder you are in.
  • And then, you are required to turn off Windows Explorer.
  • Furthermore, open the Run dialog box for the third time and enter 'services.msc.'
  • After that, the Services window will open once you hit the enter button on the keyboard.
  • Locate the print spooler option and right-click on it.
  • In the last step, start the printer spooler service by clicking on the 'Start' option and closing the Services tab.

Method 2.

  • Before moving with the further steps, you need to cancel the print job if necessary.
  • After that, open the scanner unit of your Panasonic printer.
  • Now, take out the paper from there and check for any torn pieces of paper scrap.
  • After removing the papers from the scanner unit, close them carefully.
  • Additionally, if there are any documents in the result tray of the printer, then take them out and close the output/result tray too.
  • Now, you are required to turn off your printer device.
  • Go to the back side of the printer and remove its rear unit.
  • And then, take out all the jammed sheets from there.
  • After that, turn on the rear unit and carefully remove the jammed sheet.
  • Afterward, shut the printer's rear unit.
  • Then, press the 'Start' key of the printer to clear the message.
  • Furthermore, you need to take out the paper cassette from the printer.
  • And remove all the jammed papers from the cassette, and also fix the alignment of the edges of the papers.
  • After that, make sure there are not any pieces of paper inside the printer; remove them if you see any.
  • Now, grab the paper cassette in the proper position and place it again back inside the printer gently.
  • And then, you have to click on the 'Start' button on the printer to clear the message.
  • Once the above process is done, you need to turn off your Panasonic printer and remove the cords of the printer from the power outlet and printer (if it is a wired one.)
  • Afterward, take out the paper cassette and remove the paper from the printer.
  • Next, you need to change the printer and put the document cassette in the printer.
  • Now, attach the cables of the printer to the electrical outlet and the computer if you are using a wired printer.
  • Lastly, test the printer's working condition by printing a copy of the document.

Method 3

  • First and foremost, you have to remove the stack of the document from the ADF (Automatic Document Feeder).
  • Next, you need to open the ADF cover and take out the jammed papers.
  • After that, close the ADF cover slowly and carefully.
  • Now, you are required to turn on the ADF (Automatic Document Feeder).
  • And then remove the jammed papers from there.
  • Furthermore, move to the document cover of the printer and take out the jammed sheets from there too.
  • Afterward, you need to shut the document cover of your Panasonic printer.
  • Lastly, inspect the machine to check if it started working or still showing the paper jam issue.

Method 4

  • First, you need to move to the back of the printer and remove its rear cover.
  • From the rear side of the printer, remove the jammed paper from there.
  • Next, open the scanner unit of the printer.
  • Remove the jammed document from the scanner unit.
  • In the last, close the scanner unit of the printer.

Method 5

  • First, you need to move out the header of the printer.
  • Now, check if there are any document-torn parts available inside the machine. (if you see any paper pieces there, you have to remove the scrap from there.)
  • Furthermore, you have to move the printer's roller carefully to check if it's working fine or not.
  • After that, put the printer header back in its place again.
  • Now, you need to reboot your computer device.
  • Finally, check whether the paper jam issue in your printer is gone or not.

Fix Your Panasonic Printer Paper Jam Error for Mac OS

  • First, utilize the printer driver to adjust the sheet section.
  • After that, check for the Paper configuration for Mac OS X or look for the paper configuration for Mac OS.
  • Afterward, you need to adjust the sheet section using the control panel of the printer and check for the CUSTOM PAPER.
  • And then, you have to inspect that there are no wrinkles on the papers and that they are not folded from any side.
  • Also, ensure that the paper is kept properly in the fat position.
  • Make sure that the printing job is done within the operational temperature field.
  • Check if there is any damp sheet inside your printer.
  • Now, you need to check the paper's quality; the paper should not be so hard or too soft.
  • Additionally, if you see any foreign parts used in your Panasonic printer, you need to replace them with the Panasonic product.
  • Next, you need to open the print dialog box and check for the setting media type for Mac OS. You should make sure that the setting is appropriate for the sheet you are using for printing.
  • Moreover, you need to check that the platen gap sheet matches the sheet you are using.
  • After that, change the platen gap setting by going to the Select Type mode PRINTER SETUP.
  • And then check for the platen gap again.
  • In the last step, the paper jam issue has been cleared from your Panasonic printer.
     

FAQs

How do I get my printer to stop saying paper jam?

You can face the paper jam issue if you use your printer for an extended period without cleaning. As you use the machine regularly, there are many dust particles, debris, scrap, and other things, so the roller does not work correctly. As a result, the printer shows a paper jam issue. However, there can be various other reasons to face the paper jam issue in your Panasonic printer.

Below are the steps you can follow when the paper is jammed in the rear tray or the output slot of the printer.

  • First, you need to remove the jammed paper from the rear tray or the output slot, whichever seems convenient.
  • Now, open the rear cover of your Panasonic printer.
  • Slowly, take out all the paper from inside of it.
  • Once all the paper is out, close the printer's rear cover.
  • In the last step, you need to reload the paper and press the RESUME/CANCEL button on the printer.

If your printer is showing a paper jam issue, but actually, there is not any paper jam in the printer, then you need to inspect the paper tray. In most cases, the document tray is not appropriately placed in the printer. Additionally, you need to check for torn pieces of paper and clear them if there are any. Apart from that, clean the printer's roller if necessary.

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