Sometimes Tally printers show error messages or codes on their display. Each message or code corresponds to a unique error. It becomes necessary to solve these errors because you won’t be able to print until they’re solved. 

Eject Paper Error

When the papers inside the paper tray are damaged or crumbled, the Tally printer shows an eject error on its display. The only solution to fix this problem is to clear any obstructions from the paper tray: 

• To begin, disconnect the printer’s power cord from the power supply. 
• Open the paper tray, which is located at the front or the back. Just gently pull it. 
• Now, check for any leftover pieces of paper or packaging material, and pick them up with your hands or tweezers. 
• Use a flashlight to check more accurately. 
• Also, check if the papers are aligned correctly; if not, align them properly. 
• Use a different stack of papers if the current stack is crumpled, folded, or moist. 
• Close the paper tray by gently pushing it back to its original position. 

If the paper tray is dirty, remove the paper from it and clean it with a damp cloth. 

Cartridges Are Running Out of Ink

This is one of the most common errors that appear on the printer’s screen when ink is about to run out. 

Step 1: Check for the Empty Cartridges

1. Click the Start button on your computer, search for the Devices and Printers option, and select it. 
2. Now, a list of printers will open, select your Tally printer, and right-click on it. 
3. Select the Properties option and click the Maintenance/Status option to check the ink levels. 

From here, you will see which ink levels are low. 

Step 2: Open the Access Door on the Printer

1. Turn off the Tally printer by pressing the power button on it, and disconnect it from the power cable. 
2. Then, open the access door (located at the front or rear of your printer, depending on your printer model) to access the ink cartridges. 

If you are unable to find the access door, please refer to your printer’s manual. 

Step 3: Replace the Empty Cartridge

1. Once you open the access door, you will see a series of cartridges; remove the empty one. 
2. Take the new ink cartridge and place it into the correct slot by checking its labels.

Ensure you fix it into the slot properly. If multiple cartridges are empty, replace them in the same manner. 

Step 4: Close the Access Door

Once you have replaced the empty cartridge, close the door gently and reconnect your printer to the power supply. Then, turn on the power button on your printer.