A paper jam indicates that a piece of paper is stuck in the paper tray. You will face this issue if you haven’t installed the papers correctly or if they are the wrong size. 
 

Your printer will also display a “paper jam” error message on its screen. Even if your printer has completely stopped printing, it shows that something is stuck. 

You’re not alone; many people face this problem. You can fix the paper jam error quite easily with these solutions.

Step 1: Turn Off Your Tally Printer

You should turn off your printer before checking it for a paper jam to avoid electrical issues. 

1. There is a round power button on your Tally printer flashing a green light. 
2. Press that button to turn it off. You’re done when the green light stops flashing. 
3. Your printer is connected to the switchboard on the wall through a cable (power cable); remove it from the switchboard to turn off your printer completely. 

Step 2: Pull Out the Paper Tray

After turning off the printer, you can release your paper tray to check for any leftover papers inside it. 

1. The paper tray is generally located at the bottom front of your Tally printer. There is a button on the tray; press it and release the tray. 
2. Gently release it until you see the loaded papers, and check if there is any object or a piece of paper stuck inside. 

Step 3: Check for Paper Jam

1. You can use a flashlight to check for any objects. Remove any stuck papers with your hands or tweezers (a tool used to pick up small objects). But beware that you don’t push it too hard, as it can damage the other papers inside the tray. 
2. If you find that the papers are bent or wrinkled, remove them and load new papers. 
3. To load the new papers, take a new stack of compatible papers and adjust it in the paper tray. 

Step 4: Close the Paper Tray

Once the paper jam is clear, you need to close the paper tray. To close it, gently push back the tray into its place. After that, you can take a test print. 

How to Prevent Tally Printer Paper Jam Issue?

A paper jam error is common, but you can prevent it from happening in the future by taking care of certain things. 

• Always use the right type of paper compatible with your Tally printer. 
• Don’t use paper that is too glossy, as it can cause paper jams. 
• Use similar types of papers; don’t mix up different types of papers. 
• Keep your printer drivers and software updated. 
• Ensure that your paper tray is clean and that no dust has accumulated at the feed rollers.