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Konica Minolta Printer in error state


Do you find your Konica Minolta printer in error state? You can face the error state issue in your printer if you use it regularly. There can be numerous reasons behind facing this issue in your printer device. Plus, your printer can face severe damage if you do not resolve it. As a result, it is vital to fix this issue as soon as possible.

 

In order to fix the error state issue in your Konica Minolta printer, it is crucial to figure out the real causes of the issue. Then it becomes easier to get rid of it.

Causes

Some of the prominent causes of encountering the Konica Minolta Printer in error state issues are:

  1. Maybe you are not using the latest version of Windows OS on your computer device.
  2. The printer does not have the proper internet connection, or the internet strength is not good.
  3. The printer driver of your Konica printer is not working perfectly or is not up-to-date.
  4. The print spooler service may not be set appropriately.

Solutions

Below are the methods you should use to get rid of the Konica Minolta printer in error state issue-

Resolve Konica Minolta printer in error state Issue for Windows 11 OS

  • First, go to the 'Start' menu on your computer device and right-click on it.
  • From the available list of options, you need to click on the 'Device Manager' option.
  • When the Device Manager tab is open on the screen, move to the 'print queue' option and click on the arrow next to the option.
  • After that, right-click on the 'Konica Minolta print to PDF' option.
  • Next, click on the first option, 'Update Driver.' (After choosing the update driver option, a new tab will appear on the screen.)
  • Now, on the opened screen, you need to choose the 'automatically search for update driver software in Windows 11' option.
  • After that, you have to verify the computer system to update.
  • Furthermore, once again, you need to click on the 'Microsoft Print to PDF' option.
  • Then, you need to go to the 'Properties' section and click on the 'Details' menu option.
  • Next, move to the drop-down menu and select the 'Device instance location' option.
  • Copy the value you see on the screen and head to the database of the driver pack.
  • Afterward, in the given box, paste the value you copied earlier.
  • Now, from the results, you need to choose the suitable printer driver from your computer system.
  • Click on the download option on the driver you want to download and wait for some time.
  • Once the download is complete, follow the setup instructions to complete the installation process on your computer device.
  • Finally, you can print a test copy to check if the printer is still dealing with the error state issue or not.

For Windows 10 OS

  • First of all, invoke the Run dialog box on your Windows 10 computer system. To do that, touch the Windows logo key and the R button simultaneously on the keyboard.
  • When the Run dialog box is open, you have to go to its search section and type 'services.msc’ and click on 'Ok' or hit the Enter button.
  • Now, in the Services window, you have to locate the print spooler option and then right-click on it.
  • Then from the given option, click on 'Stop' and move forward with the further process.
  • After that, you are required to navigate through the location C:\Windows\system32\spoolsv.exe and remove all the files from the folder the earlier action takes you into.
  • Next, you need to head back to the Services tab again.
  • And then, choose the print spooler service and start its service.
  • Afterward, you need to start your printer device and check if the printer is working correctly and its printing job or not.

For Windows 8.1 OS

  • For the first step, you have to press the power button on your printer device. The power button is generally located below the control panel.
  • After you press the power button, you will get a notification that your printer is turning off.
  • Now, you need to open the front cover of your printer and press the power button again to turn off the machine completely.
  • When you find the printer is not showing any sign of power, you have to remove the cord of the printer from the power outlet.
  • Next, you need to leave your printer device untouched for around 1-2 minutes.
  • Later, attach the cord of the printer to the socket and switch on the buttons.
  • After that, move to the printer, press the power button, and close the front cover.
  • Now, wait for your printer to be fully awakened.
  • In the last step, print a copy of the document to check if the printer still persists in the issue or not.

For Windows 8 OS

  • Firstly, you are required to use the CenterWare service on your Windows device.
  • Then, you need to open any internet browser on the device.
  • Now, move to the address section of the browser and enter the IP address of your printer device.
  • Afterward, you are required to click on the Enter key on the keyboard.
  • And then, you will see the CenterWare Internet Service tab on the screen.
  • Move to the top right corner of the page and choose the Login option.
  • After that, you have to enter the credentials and User ID of the User Administrator.
  • Next, you have to click on the login option.
  • Furthermore, go and select the 'Properties' option.
  • Now, you have to choose the 'General Setup' option and click on the 'Date and Time.'
  • Then, enter the date and time in the given section of date and time.
  • In the last step, you have to choose the Apply option to option.

For Windows 7 OS

  • Open the internet browser on your computer system.
  • Now, move to the address section of the browser and paste the IP address of your printer device.
  • After that, press the 'Ok' option or Enter key. It will open the CenterWare Internet Service tab and will appear on the screen.
  • And then, open the Properties window on your screen.
  • Afterward, move to the username and password section and enter the details.
  • Next, you have to click on the login option.
  • Moreover, you need to select the Configuration Overview.
  • Now, click on the Settings key; it is given next to the Print Protocols in the printing and connectivity field.
  • On the Protocol tab, choose the Configure key next to Raw IP/TCP Printing.
  • After that, move to the Raw TCP/IP Printing tab; you are required to click on the deactivate or activate the Raw TCP/IP Printing.
  • After that, you need to choose the Save key.
  • Lastly, click on the logout on the top to close it.

Fix Konica Minolta printer in error state Issue for Mac OS

  • In the first step, you need to click on the Apple menu icon; after that, you need to choose the System Preference option.
  • Next, you are required to select the Print and Scan, Print and Fax, or Printers and Scanners options.
  • Now, you have to make a note of all the devices you need to install, and then you need to write the name, queue, and driver, as this information can be used for further needs.
  • After that, you have to right-click on the empty field in the provided printer list. Then, you are required to click on the Reset printing system option.
  • Go to the confirmation tab and choose the Reset button.
  • And then, enter the username and password of the admin and click on the 'OK' option.
  • Now, wait for a while for the printing system to be reset and make sure that there are no machines in the printers list.
  • Lastly, you need to restart your printer's device and check whether the printer is not working correctly or not.
     

FAQs

How do you reset the error code on a Konica Minolta?

The steps to reset the error code on a Konica Minolta are as follows-

  • Turn off the Main Power button of your printer device.
  • Then while pressing the Utility/Counter key, you have to turn the Main Power Switch ON.
  • Next, go to the Trouble Reset option and tap on it.
  • Now, you have to make sure that the 'OK' option appears on the screen and that the printer has been reset.
  • In the final step, you need to turn off the main power switch and, after that, turn it on again after waiting for a little more than 10 seconds and see if the machine is working perfectly or not.

If you are facing the 'printer in error state' issue in your printer, then you have to follow the below methods to get out of it.


  • You need to check if the printer device is turned on perfectly.
  • Ensure that the printer is perfectly connected to your computer device.
  • Also, check if the printer has proper WiFi or Cable network connection.
  • Inspect the printer to check the ink level in the cartridge.
  • Then, check if the printer cover is closed and if there is no jammed paper in the paper tray.
  • Additionally, check the printer is not facing any other technical issues.

Different Konica Minolta printers have different passwords. For some Konica Minolta printers, the default admin password is 12345678, while for others, it is 1234567812345678.

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