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Konica Minolta Printer Job Stuck In Queue


You won’t be able to print a document if your Konica Minolta Printer job is stuck in a queue. There can be various reasons behind facing this issue in your printer device. However, this issue can sometimes be fixed without professional help if you can figure out the root cause of the problem. Therefore, this specific page aims to provide you with all the fundamental knowledge of the causes and solutions of the Konica Minolta printer job stuck in a queue.

Causes

Below are some of the key reasons behind facing the job stuck in queue issue in your printer.

  1. You are using an inoperative printer driver for your device.
  2. The driver has been outdated.
  3. Using low-quality damaged paper and paper trays need to be set correctly.
  4. Your computer system's current OS system may be incompatible with the printer.

Method 1

  • First and foremost, you have to go to the 'Start' menu option and click on it to open it.
  • After that, in the search section, enter the 'control panel' and press the Enter button.
  • From the given result, click on the appropriate option of the control panel and open it.
  • When the 'Control Panel' window is open, you have to click on the 'Devices and Printers' option.
  • Now, you have to move to your Konica Minolta printer device and right-click.
  • Afterward, you need to select the 'Ports' window option. (When the port window appears on the screen, and you find contents in it grayed out, then take the help of the system's admin)
  • Next, you are required to choose the 'Configure Port' option.
  • And then, it is necessary to create the new TCP/IP port if you find 'configure port' grayed out.
  • Now, move to the protocol field and choose the LPR option.
  • LPR Setting Queue Name section in the IP address.
  • You will see the box beside the LPR Byte Counting Enabled; then make sure to untick the box if you find a tick mark in it.
  • Also, you need to untick the box which is located next to the 'SNMP Status Enabled' and then click on the 'OK' option.
  • Finally, click on the Exit option to close the current window.

Method 2

  • Before proceeding with the further steps, you first need to print the configuration report to check if your Konica device has a valid IP address. Plus, also make sure that the LPD is activated.
  • Now, you have to open the 'Printer' or 'Printers and Faxes' window on your PC/laptop.
  • After that, try to locate the Konica Minolta printer device you are using and right-click on it.
  • From the list of options, you have to choose 'Properties.'
  • Once the Properties tab is open on the screen, select the 'Ports' option.
  • Afterward, you need to open the printer's port by clicking on the 'Add port' option.
  • Next, you see various options on the screen; select the 'standard TCP/IP port' option.
  • And then click on the 'New port' option. It will open the Add Standard TCP/IP Port Wizard on the screen.
  • Now, click on the 'Next; option.
  • Moreover, you are required to move to the printer name section or IP Address section and enter the IP address of your printer device.
  • After that, a default port name will appear in the 'Port name section. (Also, you can create and edit the port name according to your preference.)
  • Then, you have to choose the 'Next' option.
  • In the last step, go to the finish option and 'click' on it.

Method 3

  • First of all, you are required to open any internet browser on your computer system.
  • After that, go to the search section, type your printer's IP address, and press the Enter key. (It will open the CenterWare Internet Service tab.)
  • Now, in the CenterWare Internet Service tab, click on the 'Port' option.
  • Next, you need to go to the 'File Name' field and select the 'Windows' option.
  • Afterward, a file tab appears on the screen; choose the file.
  • And then, go to the file's place where it is going to be printed.
  • After that, you can click on the 'Open' option.
  • You can choose any setting from the given printing field at your convenience.
  • Then, you have to click on the 'Submit Job' option to add the print job for printing.

Method 4

  • For the first step, open the 'Start' menu and then click on the 'Services' option.
  • Now in the Services window, you need to approach the system admin and enter the password with his help.
  • Next, you need to select the 'Print Spooler Service' from the given options from the list.
  • And then, right-click on the print spooler option and then choose the 'Stop' option. (after selecting the 'Stop' option, it can take up to 30 seconds to stop the service.)
  • In the last step, close the service window and check if the printer problem has been fixed or not.

Method 5

  • In the beginning, you are required to simultaneously click on the Windows logo button and the R button.
  • Now, the above process will open the Run dialog box on the bottom left corner of a computer screen.
  • When the Run dialog box is open, go to the search section and type 'services.msc', then click on the Enter key or 'OK' option.
  • It will open the Services window and try to find the print spooler service option.
  • Once you locate the printer spooler, right-click on it and then click on the 'Stop' option.
  • Wait for a minimum of 30 seconds to let the print spooler service stop.
  • After that, you need to right-click on the print spooler service again.
  • Now, choose the 'Start' option.
  • Finally, you need to close the Services window.

FAQs

Why is my printing job stuck in the queue?

There can be a large number of reasons behind facing the print job stuck in the queue issue in your printer. Some of the major causes of this issue are faulty or outdated printer drivers, print drivers not being compatible with the current window OS, or any other minor/major technical issue. You can use the above methods to overcome this issue. However, if the problem still persists on your printer, you have to take the help of a professional.

Below are the steps to delete a print job that is stuck in the print queue.

  • First, go to the 'Start' menu option and click on it.
  • After that, open the Printer Settings Window.
  • Next, you need to select your printer device and click on the open queue option.
  • Now, you have to choose the job that is stuck in the queue and delete the job.
  • Why are my documents going to queue and not printing?
  • If you are facing the problem of documents going to queue but not printing, then the main cause can be the low memory of your device. So, to resolve this issue, you need to restart your printer and computer system every now and then also, upgrade the system OS, and add additional memory to your system.

  • First, go to the command box on your computer system.
  • After that, right-click on the 'command box' and select the 'Run as administrator' option.
  • Now, choose the print spooler option and then press the Enter button.
  • Afterward, enter 'del %systemroot%\System32\spool\printers\* /Q' and then hit the 'Enter' key.
  • Next, you need to choose the 'net start spooler' option and press the Enter button.
  • In the last step, inspect the printer to check whether the problem has been resolved in your printer or not.

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