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Konica Minolta Printer not printing


Are you facing the problem of the Konica Minolta Printer not printing? Various reasons can cause this issue in your printer device and put it in the state of not printing. If this problem persists for an extended period, it can cause some other problems in the printer and seriously damage your device. Thus, it is necessary to fix it as soon as possible. If you want to solve this issue without professional help, then you need to figure out the root causes of this issue. Keep reading this content to the very end to gather useful information about the causes and solutions of the Konica Minolta Printer not printing issue.

Cause

  • Maybe the print spooler is not working properly.
  • You are using a faulty printer driver, or the printer driver is not up to date.
  • The ink cartridge is running low on ink.
  • The paper tray is having some issues.
  • Your Konica printer is not set as the default printer for your computer device.
  • The printer is not connected to the computer properly.

Solutions

Below are the solutions to Konica Minolta Printer not printing issues for different Windows operating systems.

Fix the Konica Minolta Printer not Printing Issue for Windows 11 OS

  • For the first step, invoke the Run dialog box by pressing the Windows key and the R button simultaneously.
  • Now, type services.msc in the search section of the Run box and then hit the Enter key on the keyboard or click the 'OK' option in the box.
  • In the Services window, look for the print spooler option and double-click on it.
  • Next, select 'Stop' and click on the 'OK' option.
  • After that, you have to minimize the Service tab by tapping on the minimize (-) option in the top-left corner.
  • Furthermore, you need to open File Explorer on your computer device. To do this, press the Windows logo button and E key at the same time.
  • Now, move to the address section of the File Explorer, write %windir%\System32\spool\PRINTERS, and then hit the Enter key. (By doing that, you will move to the folder where all the print jobs are stored.)
  • Then, delete all the files from the folder you are in.
  • Next, you are required to open the Services tab again and click on the print spooler option.
  • After that, click on 'Start' to start the print spooler service on your device.
  • Now, you need to tap on 'Ok' and shut the Services window. Additionally, you need to close all the other open tabs too.
  • Once the above process is done, you have to restart your computer device.
  • Finally, you can print a document copy to check if the printer is still having any issues with printing.

For Windows 10 OS

  • First of all, open the Run dialog box on your computer device.
  • After that, type' control panel' in the search box and then click on the 'OK' option. (If you want, choose the Control Panel from the Start menu.)
  • When the Control Panel tab appears on the screen, look for the Devices and Printers option.
  • Open the Devices and Printer and locate your Konica Minolta printer device.
  • Now, right-click on the printer option and choose the 'Set as default printer' option.
  • In the last step, you need to check whether the printer is still having any issues or not.

For Windows 8.1 OS

  • In the beginning, open the 'Start' menu.
  • After that, go to the search box, type device manager, and press the Enter key.
  • Now, in the list of 'machine and components,' look for the printer option.
  • Afterward, right-click on the Konica Minolta printer option.
  • And then, go to the System Manager option.
  • In the system manager, click on the 'update driver' option.
  • Then, you need to choose the 'Auto Search' option.
  • Furthermore, you have to look for the option' Check for modified driver software.'
  • And then, your system will automatically start updating the printer driver of your Konica printer.
  • When the driver update is complete, open the driver setup by clicking on it.
  • Now, follow the instructions on the screen to install the update on your device.

For Windows 8 OS

  • In the first step, you are required to open the Start menu and then move to the search panel.
  • Search for the Devices and Printers option, and click on it from the result you see on the screen.
  • After that, go to the Konica printer option and right-click on it.
  • From the given list of options, you are required to select the Properties option.
  • In the Properties tab, click on the 'Konica printer not printing' option.
  • Moreover, you are required to choose the Ports option.
  • Afterward, click on the Add port and then select the TCP/IP port option.
  • In the next step, you need to click on the Konica Minolta printer properties on the new port.
  • And then, go and click on the Next option.
  • When the earlier process is done correctly, you need to click on the finish option.
  • Now, you need to restart your printer device to save the changes.
  • In the final step, you have to inspect your printer to check if the printer is still not printing.

For Windows 7 OS

  • Firstly, open the Start menu by clicking on the start logo option in the bottom right corner of your computer or laptop display. (You can also tap on the Window logo button on the keyboard to open the Start menu.)
  • After that, go to the search bar and search for the Konica Minolta and click on the 'Konica Minolta software updater' from the results.
  • Next, you have to select the model of the Konica printer you have printing issues with.
  • Afterward, wait for a while until the system scans for your printer's available drivers.
  • Furthermore, you are required to go to the firmware update option and make sure the right-tick mark is shown in the box next to it.
  • Now, you have to select the installation option.
  • Then, click on the Agree option next in the confirmation notification box and then choose 'OK.'
  • Wait for a while for the download to be completed.
  • Once the downloading process is complete, you will see a notification of the downloaded file.
  • You have to click on the Start option, and after that, you need to wait again for the software to be downloaded. (Note- Make sure not to close the current tab or turn off your computer device while this process is happening.)
  • After the update process is complete, you have to click on the 'finish and then OK options.
  • Now check if your printer is still showing and updates for your device. (If you do not see any updates, it means you are using the latest version of the software.)
  • Finally, you need to click on the exit (x) option to close the currently opened tab on your device.
  • Additionally, the below method is useful if you start having a Konica Minolta printer, which is connected to a Mac device.

 Solve the Konica Printer Won't Print Issue for Mac OS

  • First and foremost, open the application option on your mac device.
  • After that, open the Konica Minolta software. (If it is not available on your device, then you can download it from the official website of Konica Minolta.)
  • Additionally, make sure to select the Konica Firmware update when you are downloading the updater.
  • And then, click on the install option and choose the Agree option to solve the issue.
  • If it is necessary, you need to enter the username and password.
  • Next, in order to start the updater, double-click on the Konica Minolta firmware update in the given tab.
  • After that, you have to click on the I Agree on option and then choose the Next option to move forward with the further process.
  • Furthermore, click on the Start key and then the 'OK' option.
  • Now, you have to make sure that the downloading process of the firmware update is completed.
  • When the download is complete, your computer system will reboot itself automatically.
  • Once the earlier-mentioned process is done, you need to choose the finish option and then close the currently open window on the screen.
  • Lastly, print a copy to check if the printer has started doing the print job.

FAQs

Why is my printer connected but not printing?

Sometimes your printer can show problems in printing even though it is connected. In this case, the prime reasons you are facing this issue are not having a solid internet connection, using a corrupt printer driver or it not being updated, having a problem in the print spooler, the printer not being appropriately connected to your computer, etc. Hence, you can use the above methods to terminate these errors or take professional help.

Use the below-mentioned methods if your printer is unable to print the documents-

  • Check the internet connection and fix it if there are any problems.
  • Install or update the software of your computer/laptop.
  • Reset your printer device.
  • Update the printer driver of your printer device.
  • Clear the print queue of your printer.
  • Inspect the paper tray and make sure there are no crumples or wrinkles on the paper.

  • First, you need to press the Login/out key on the printer's control panel.
  • After that, you have to log in as System Administrator.
  • Then, touch the Machine Status button on the control panel. It will open the machine status display on the screen.
  • On the touch screen, tap on the Tools option and then choose the Troubleshooting option.
  • Afterward, click on the Reset option and select the Software Reset option.
  • Next, you have to choose the all-software option.
  • Finally, tap on the reset option on the screen and wait for your printer to reboot.

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