Konica Minolta Printer Paper Jam

Konica Minolta printer paper jam is among the most common issues you can face. It can arise due to various technical problems in your printer machine. If you want to fix the printer issue, you must first try to understand the reason behind the issue. In this way, you will be able to resolve the issue quickly and efficiently. Thus, go through the entire page to gain in-depth knowledge of the causes and solutions of the Konica Minolta printer Paper Jam error.

Causes

• The first reason to face the paper jam issue is stuck paper inside the document tray.
• Maybe the papers are folded at any side, or there are wrinkles on them.
• You used the wrong size of paper for your printer.
• When you are using bad-quality papers.

Solutions

Below are the prominent methods to solve the paper jam issue for various Windows OS.

Solve the Konica Minolta printer Printer Paper Jam Issue for Windows 11 OS

• First, you need to invoke the Run dialog box in your computer system by pressing the Windows key and the Run button simultaneously.
• When the Run dialog box is open on the screen, go to the search section and type the ‘services.msc.’
• After that, you are required to click on the Enter button and click on the ‘Ok’ option.
• Now in the Services tab, look for the print spooler option and then right-click on it.
• Next, you need to select the ‘Stop’ option from the list of options.
• Then, open the Run dialog box again for the further process.
• After that, you need to type the ‘%windir%\System32\spool\PRINTERS’ and Enter button on the keyboard. (When the pop-up box appears on the screen to ask you for permission, you need to give permission.)
• Now, in that specific folder, you will get to see the printer jobs located there.
• You have to delete all the print jobs from the folder you are currently in.
• Furthermore, you need to open the Run dialog box one more time and type ‘services.msc’ in the search section.
• And then, you are required to click on ‘OK’ or touch the Enter button on the keyboard.
• Afterward, choose the print spooler option.
• Next, you have to right-click on the print spooler option and choose the ‘Start’ option.
• When the earlier step is done correctly, go to the exit (X) option and click on it to close the Service Window.
• Lastly, you can print a document to ensure that the printer is working properly or not.

For Windows 10 OS

• Before starting the further process, it is necessary to cancel all the print jobs of your printer device.
• After that, you have to detach the scanner unit of the printer and remove the paper from there.
• Check for any torn pieces of paper or scrap inside the machine.
• Now, you need to slowly and carefully close the scanner unit of your printer. (Also, if you see any debris or paper stuck near the document tray, then remove that too.)
• Afterward, close the output tray of the printer.
• Furthermore, you are required to turn off your Konica printer completely and then open its rear unit.
• And then, bring out all the jammed papers from the rear unit and delete the documents from there. (Note- you need to repeat the step over and over again until every document is out.)
• After finishing the previous step, you can close the rear unit of the printer.
• For the further step, click on the ‘Start’ button in order to clear the message from the screen.
• When it is confirmed that the message is clear, move to the printer device and take off the paper cassette.
• Now, you need to adjust the papers in the document tray and remove the jammed sheets if you find any.
• Additionally, you also have to check for jammed papers inside the printer.
• Afterward, nicely put the paper cassette inside the printer, keeping it in a flat position.
• Next, press the start button in order to remove the message from the display panel.
• Furthermore, you are required to turn off your Konica Minolta printer and remove its cable from the electrical outlet and the printer if it is wired.
• Now, go to the document cassette and remove the jammed paper from there.
• Once that is done, keep the document cassette back in its place.
• Then, insert the printer cords into the power outlet and switch it on.
• In the final step, you can print a copy to check if the problem still persists in the printer or not.

For the Windows 8.1 OS

• For the first step, open the ADF (Automatic Document Feeder) document support and clear the stack of documents from there.
• Then, you have to start the ADF cover of the printer and gently take out the jammed papers.
• After that, you are required to close the printer’s ADF cover. (You need to do the process several times until you remove all the documents.)
• Lastly, close the document cover of your Konica printer.

For the Windows 8 OS

• In the beginning, you need to remove the rear cover of the Konica printer.
• Afterward, remove the jammed document and also remove the papers from the rear cover.
• Furthermore, you are required to move to the rear cover of the printer and open its scanner unit.
• Now, remove all the papers from the scanner unit.
• In the final step, shut the scanner unit of your printer device.

For Windows 7 OS

• First, you need to remove the printer header of the Konica printer.
• Now, look for paper scrap or debris inside the printer.
• Additionally, you also need to inspect the printer roller to check if it is working perfectly or not. To do that, move the roller left and right slowly and carefully.
• Once the above processes are done perfectly, check if the problem in your printer has been resolved or not.

Fix Paper Jam Issue for Mac OS

• For the first step, before feeding the papers and guiding them to the paper insertion section, you need to adjust the document. (You can utilize your printer driver if you want to adjust the sheet section.)
• Additionally, it is also necessary to check for the sheet configuration of Mac OS or Mac OS X.
• Next, to adjust the document section, you can use the control panel of the printer. In order to do that, you have to go to the ‘Custom Paper’ option.
• Furthermore, you need to ensure that there are no crumpled papers and no wrinkles on them.
• Also, inspect if the printing process of your printer is happening under the operational temperature field.
• Plus, check the dampness on the sheets you are using to print the document.
• Make sure you are not using any foreign (of other brands) components on your printer device.
• You do not have to use papers that are either too thick or too soft, and their quality is good.
• Keep the Media Type Settings appropriate for the sheets you are using. (You can perform this task in the Print dialog box for your Mac OS device.
• In the next step, look for the page setup option and inspect if the platen gap setting is compatible with the sheets. (Move to the Select Type mode ‘Printer Setup’ and then check the platen gap if you want to change the platen gap settings for the sheets.)
• Lastly, check if the paper jam issue is gone from the printer.