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Kyocera Printer Issue


Most of the issues in the Kyocera printer are known and can be solved quickly. However, in some cases, you can also encounter other issues that you’ve never seen before. In this case, you must inspect and make changes to your printers. So, in this particular content, we are going to walk you through techniques to use when you encounter any uncertain issue in your Kyocera printer.

Error 1 - The printer is unable to recognize the error

Causes

  • When the printer and the computer are not connected correctly.
  • Maybe the USB cable of the printer is in good condition or not connected properly.

Solution

  • First, you need to check if you are running out of ink or toner and change the ink cartridge when required.
  • If you are facing an issue after changing any component on the printer, check if it is installed properly. (Also, avoid using any foreign parts in the Kyocera printer.)
  • Next, you have to check whether there is any error shown on the printer’s display or not. If you see any errors on display, you must go through the Kyocera printer user guide to resolve your printer's issue.
  • And lastly, if you are unable to fix the issue by yourself, it is best to seek the help of customer services.

Error 2 - Print spooler automatic error

Causes

  • If you have downloaded any faulty printer driver on your system.
  • When there is some problem with the printer driver, or it has become outdated.

Solution

  • For the first step, on your keyboard, press the Windows logo button and R key simultaneously to open the Run dialogue box on your computer screen.
  • Next, in the search section of the Run box, type ‘services.msc’ and press the ‘Enter’ button or click on the ‘OK’ option.
  • After that, you need to click on the ‘printer spooler’ option in the services window.
  • And then, you have to ensure that the startup kind is set on ‘Automatic’ and its ‘Service Status’ is working. (if these are not adjusted as mentioned, make it as per the requirement.)
  • Afterward, click on the ‘OK’ option.
  • Finally, check whether the printer still has any issues while printing.

Error 3 - The printer filter failed error.

Causes

  • If you use an outdated Kyocera printer version, you can face this issue.
  • The router is not working properly, so the printer cannot get a proper network connection.
  • Maybe the driver of the printer is corrupt.

Solution

  • For the first step, you must look for the Kyocera printer on your computer.
  • Now, you need to remove the printer from the system.
  • Next, go to the PPDs option in the same printers tab.
  • After that, look for the ‘Contents’ and click on it.
  • And then, choose the ‘Resources’ option.
  • After that, you need to search for your Kyocera printer model and then delete all the related files.
  • Now, search for the ‘Cache’ folder and remove the cache files with the Kyocera name.
  • In the last step, go to the trash folder of your computer system and delete all the files from there.

Error 4 - Printer is not printing error.

Causes

  • When there is a paper jam issue in the printer
  • The printer drivers you have downloaded on your computer system are not suitable for your Kyocera printer.

Solution

  • First, turn off your Kyocera printer but do not remove the cord from the power outlet.
  • After that, remove the printer cover to control the printhead.
  • Next, you need to move the printhead to the left side.
  • Furthermore, turn on your printer and check if it starts working properly or not.
  • Afterward, tap on the ‘Tools’ option on your Kyocera device's control panel.
  • Then click on the ‘Print Quality’ option from the given results.
  • And then, a popup notification may appear on the screen to show the problem in the print quality report.
  • Click on the ‘OK’ button after solving these problems.
  • After that, you need to go to the Menu>Setting and then click on the OK button.
  • Next, in the Tools menu, you have to select the ‘Clean Printhead’ option and then choose the ‘OK’ option.
  • After that, wait for a while till the cleaning process is completed, and after that, you can use your Kyocera printer for printing.

FAQs

How do I check my printer for errors?

  • First of all, open the ‘Control Panel’ on your computer system.
  • And after that, click on either of the options- Printers, Devices and printers, or Printers and Faxes.
  • Afterward, locate your Kyocera printer, right-click on it, and open the properties option.
  • In the Properties windows, you need to select the ‘print test page’ option.
  • Lastly, if your printer successfully prints a test page, there are no errors on the printer; otherwise, your printer is facing some errors.

First of all, check if the cable is appropriately attached to your printer and computer. And if not, remove or replace the wires per the requirement and connect them properly. Additionally, if your printer still faces printing issues, you need to disconnect the printer from the computer and then restart both devices.

Below are the steps to install the Kyocera client tool on your system.

  • First, you have to insert the Product Library Disc on your computer device. It will automatically start the installer application.
  • After viewing the license agreement, click on the ‘Agree’ option.
  • Next, click on the ‘Custom Install,’ and in the ‘Utilities,’ choose the ‘Kyocera Client Tool.’
  • Afterward, you need to click on the arrow to move from the ‘Kyocera Client Tool’ to ‘Product to Install’ options.
  • And then, if it is required, you can click on the ‘Edit’ option to open the ‘Kyocera client Tool Properties’ box. (You can fill in the email address and web address in the ‘Order Toner’ dialog box and ‘Maintenance’ tab.)
  • Also, if you want, you can remove the products from the list and click on the install option.
  • Afterward, when the installation process is complete, click on the ‘Finish’ key and restart your computer system if required. 

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