FACING ISSUE WITH YOUR PRINTER ? BOOK FREE CONSULTATION


Select Your Printer Series

Enter Your Details

Our Experts are available for

Virtual Assistance (24/7)

support

HP Printer not printing


"HP printer not printing" is one of the most common errors users face while printing. If you too are facing it, the guidelines below are surely gonna help you a lot. Have a look at the primary causes and easy-to-complete solutions to this issue.

Causes of HP Printer Not Printing

When the HP printer does not print, this can result from various reasons. Connectivity issues, driver issues, wrong configuration settings, etc., are a few causes that stop printers from printing. The other reasons that also contribute to such issues are not setting your printer as default, problems with the ink cartridge, forgetting to remove the tape from the cartridge, etc. 

Solutions to Resolve HP Printer Not Printing Issue

If struggling to make your printer print documents, use the below good fixes to troubleshoot the problem. 

Solution 1: Perform Basic Troubleshoot

Before starting any major troubleshooting steps, check the connection status of the HP printer and computer. If both devices are set up via a network connection, ensure the ports and IP addresses must align with the printer's configuration. '
Ensure performing the power cycle for both the computer and the printer. The power cycle helps fix any small misconfiguration or any issue with the printer. Switch off both the printer and the computer and remove all the USB cables. Also, pull the power cable from both devices and wait for a few minutes till you reconnect them. After a complete power cycle, ensure the devices are appropriately connected with the USB cables and the power cords. 

Solution 2: Check For the Issue in the Ink Cartridge

You all are aware that printers run on cartridges containing ink. Any cartridge malfunction can lead to a printing issue. An issue with the ink cartridge can also prevent the printer from printing. If the printing device has a defective cartridge, try replacing it with a new one. If a counterfeit cartridge is installed in the HP printer, try using the original one of the same brand. A bogus cartridge may harm the printer and cause a printing issue. It would be best to use a genuine and perfectly working cartridge. 

Solution 3: Factory Restore Settings For Fixing HP Printer Not Printing Error

All the existing profiles, configurations, and preferences will be deleted when performing the factory settings. You need to reconfigure the entire settings, even the network settings, to connect the HP printer with the computer. You can look into the below steps to perform a factory restore. 

  • Switch off the HP printer, remove the power cable, and wait for a few minutes. 
  • Replug the power cable and switch on the printer while pressing the resume button for a few seconds. 
  • Once the attention light gets turned on, release the resume button. The ready and the attention light will cycle till the printer restores to factory settings. 

If the above steps do not work in your printer model, try using the below steps to restore the factory settings. 

  • Switch on the printing device and remove the power cable. Wait for a few minutes before connecting the printer with power. 
  • Use the power button to turn on the HP printer and wait until the touchscreen's initial screen appears. 
  • Wait for the process to complete and restore the settings to the default settings. 

Solution 4: Cancel All the Pending/Unnecessary Print Jobs

A filled print queue or unnecessary print jobs sometimes create problems for the printer and prevent them from doing their tasks. You can even try fixing the HP printer not printing problem by canceling the print jobs in the queue. It helps clear the print queue and resolve the issue. 

  • On the Devices and Printers screen, locate your printer's model and right-click on it. 
  • From the list, choose "See what's printing." A new window will appear on the screen. 
  • Tap on the Printer option at the top-left corner of the new window and choose "Cancel All Documents."
  • It will cancel all the jobs that are lined up in the print queue. Now, whether the printer is working correctly or not. 

Solution 5: Update the Old HP Printer Driver

A faulty or old driver can also be the cause of the HP printer, not a printing error. To update the printer driver, use the below helpful steps. 

  • On the Device Manager window, expand the Print Queue section and choose "Uninstall Device." 
  • Select the first option of the Device Manager window and right-click on it. Click on "Scan for hardware changes." A new printer driver will automatically get installed. 

You can also use the below steps to update the outdated printer driver: 

  • First, find the printer driver using the above steps, right-click on it, and choose "Update driver."
  • Click on the first option to automatically update the driver software. Follow the instructions and complete the process to update the printer driver. 

FAQs

Why does the HP printer not print the document properly?

HP printers not printing the document properly is one of the most common issues faced by the users. You have to make sure that the it has enough ink, paper, or toner and that it is not stuck on the printer and makes the paper jam. You also need to check the printer cartridge and try to replace it with a new one.

There are various types of reasons for having this problem. This error does not only show on the HP printer devices; rather, every brand's model faces the same issue. If you also face the same problem with your printer device, then given below are the causes of having this error:

  • You get a faulty connection. 
  • You set the wrong configuration in Windows.
  • The printer driver is outdated or missing.
  • There’s something wrong with the printer.

If you are a beginner and do not know how to solve the Printer not printing problem, then read all the important things in this answer to solve this problem. Mentioned below are the four best methods that you can use to solve the problem:

  • Execute basic troubleshooting
  • Set your printer as the default
  • Inspect the status of your printer
  • Update your drivers

Latest Blogs

  • Nov 04, 2024
  • By Drake shawn

How to Clean HP Deskjet Printer Head?

Why Is It Important to Clean HP Deskjet Printer Head?Cleaning the HP Deskjet printer head is crucial for maintaining the.... Read More
  • Oct 10, 2024
  • By Donald Olsen

Fix HP 2700 Printer Offline Issue: Printer Tales

Isn’t it annoying to have your printer offline? Of course, it is, but the situation becomes awful when the problem doe.... Read More
  • Sep 27, 2024
  • By Drake shawn

How to Fix HP Officejet Pro 8600 Printer Failure Error?

The HP Officejet Pro 8600 is an all-in-one wireless color printer. It is designed for easy use and offers fast, high-qua.... Read More
  • Sep 27, 2024
  • By Mathew Jones

Fix HP Deskjet 3755 Not Printing Issue

Got your HP Deskjet 3755 printer in the “not printing” state? This error usually appears due to low ink levels, inco.... Read More
  • Sep 26, 2024
  • By Mathew Jones

How to do HP Deskjet 4155e WiFi Setup?

Isn’t it fun to set up a brand-new printer and print the first document? Of course, it is! But, sometimes, it could be.... Read More
  • Sep 11, 2024
  • By Donald Olsen

How to Clean HP Deskjet Print Head?

HP printers offer unmatched printing features and robust build quality. With an HP Deskjet printer, anyone can easily pe.... Read More
4.1/5

184 Votes

Rate Us!

4.1/5   184 - votes.

Cookie Consent

We use cookies to give you the best possible experience on our website. Cookie Policy

USA +1-857-557-6884
UK +44-800-054-8150
UK +44-161-518-4781