Facing sudden problems with the Samsung printer after a Windows update is not unusual. It happens because the new version of Windows is incompatible with the printer. In such a situation, the printer can show problems, including: 

• Offline status on the printer or computer 
• Stops printing, saying the print job is stuck in the queue
• Driver incompatibility issues like “Driver not available.” 

But you can fix this problem with helpful troubleshooting methods. 

Solution 1: Run the Windows Troubleshooter 

If you face problems with the Samsung printer after a Windows update, you can run the Windows troubleshooter. It is a feature on the Windows PC that scans for the problem and automatically fixes it. Let’s check how to run it: 

1. On a Windows computer, click the Start menu and search for "Settings." 
2. Open the Settings option and select "Update & Security" from the left sidebar. 
3. Now, click the Troubleshoot option and then click Additional Troubleshooters. 
4. Select “Printer” and click the Run option to start the troubleshooting. 
5. If it finds an error, it will be fixed automatically. 

If this method doesn’t fix your printer’s issue, check out the next one. 

Solution 2: Restart the Devices (printer and computer) 

A restart can resolve the issues that arise after a Windows update. 

Step 1: Restart Your Computer 

1. On Windows, click the Start menu on the taskbar and click the power button. 
2. Then, select the Restart button. 

Step 2: Restart Your Printer 

1. Press the power button on the printer to turn it off, and let the lights go off, too. 
2. Disconnect the printer’s power cable from the main power switch. 
3. Wait for 1-2 minutes, and then reconnect the power cable to the power switch. 
4. Now, power on the printer by pressing its power button. 

If the issue persists, check out the next method. 

Solution 3: Update the Printer Drivers

When you update Windows, the printer can show a “driver not available” issue. It can happen when the old drivers are not compatible with the new version of Windows. Let’s check how to update these drivers for the Samsung printer. 

Download: 

1. Press the Windows key on the keyboard and search for Device Manager. 
2. Then, open Device Manager and search for the Printers option on the page. 
3. Right-click on your computer and select the Update driver option. 
4. Select the “Search automatically or browse the drivers” option. 
5. When you see the latest driver’s package, click the Download button. 

Install: 

1. Go to the Downloads location on your computer. 
2. Then, locate the driver’s file and double-click on it. 
3. Click Yes if any prompt appears for confirmation. 

Finally, the printer drivers will be installed on your computer, and the issue will be resolved.