Samsung Printer Job Stuck In Queue


A print queue is a list of documents that are ready to be printed. When any of the documents get stuck in the print queue, they won’t print, and other pending documents will not print either. In this situation, the Samsung printer shows any of these errors: “Spooling,” “error printing,” “out of paper,” etc. 


Usually, this error happens because: 

 

  1. The printer doesn’t support the document file you sent. 
  2. The print spooler service is not working. 
  3. Samsung printer drivers are old or corrupted. 

You can fix this problem with these easy solutions. 

Step 1: Cancel All the Documents From the Queue

  1. To locate the print queue, search for Printers & Scanners from the taskbar. 
  2. Open it and select your Samsung printer from the list of printers. 
  3. Select Open print queue from the printer settings. 
  4. Next, a print queue window will appear on the screen. 
  5. Select the Cancel option from the drop-down menu to remove a document. 
  6. Click Yes to confirm the removal of that print job. 

If there are multiple print jobs, cancel them all using the same steps. Then, try printing again. If the printer still shows an error or the document doesn’t print, try the next step. 

Step 2: Restart the Print Spooler Service

The print spooler service is the built-in program in the Windows PC that sends the print jobs to the printer. If it’s not working, the print jobs can get stuck, and nothing prints. Restart this program using the given steps. 

 

  1. To access Print Spooler, press the Windows key, search, and open the Services option. 
  2. Search for the Print Spooler feature by scrolling down. 
  3. Right-click on it and select Properties. 
  4. Select the Stop button to stop the Print Spooler on the Properties window. 
  5. Click OK, wait for 2-3 seconds, and click the Start button. 

Note: Ensure that the Startup type is selected as Automatic. 


If you still can’t print, move on to the next step.  

Step 3: Update the Samsung Printer Drivers

Download: 

  1. Open a browser and search for Samsung printer drivers for your exact printer model (e.g., Samsung Xpress 5L-M2876 printer drivers). 
  2. Then, open the official hp.com link from the search results. Don’t feel confused! HP now owns Samsung’s printer business. 
  3. Click the Driver-product installation software and select the Basic Drivers option. 
  4. Select the printer driver package and click the Download button next to it. 

Let it download to your computer in the Downloads folder. 

Install: 

  1. Go to the Downloads folder on your computer. 
  2. Then, double-click on the driver’s file. 
  3. Click Yes when a prompt asks for permission to run this file, and the driver’s file will start installing. 

Wait for them to install completely. This method will fix the error, and you’ll be able to print again. 

FAQs

What Makes My Print Job Get Stuck in the Samsung Printer?

A lot of factors can make your print job get stuck in a Samsung printer. For instance, when you send too many print jobs together, the printer sometimes fails to print. Other reasons could be related to the print spooler service or connection issues.

The best way to release the stuck print job from your printer is to cancel all the pending print jobs. All the printing jobs go to the print queue, which can be opened on the computer. You can open it and cancel the print jobs straight away.

When a print job is stuck in the queue, the Samsung printer will display some error messages. For instance, “out of paper,” “error printing,” or “spooler,” etc. Plus, the printer will stop printing. Even when you send the documents multiple times, the printer might not respond.

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