An offline Samsung printer means it’s not properly connected to the computer or the WiFi network. When this error occurs, the printer displays “offline” or “disconnected” on its LCD screen and prints nothing. If the printer doesn’t have a display, the WiFi light on the control panel can turn off completely or blink red or orange. But you can get your printer back online using these solutions. 

Basic Solution 1: Check the Wi-Fi Connection on the Printer

Follow the steps below to check it: 

1. Go to the control panel on the Samsung printer (screen or buttons). 
2. Head to the Settings from the menu using the touchscreen or arrow keys. 
3. Now, click the Network or Network Settings option on the printer. 
4. Under Network Settings, click the Network Configuration or a related option. 
5. Finally, select the “Print Network Configuration” option. 

Your Samsung printer will print a network configuration page with the printer’s online status, IP address, SSID name, and signal strength. Check if the report says “Connected.” If not, you have to reconnect it. 

To reconnect your Samsung printer, follow these steps: 

Note: The WPS push button is located at the front or top panel of the printer and is labeled as WiFi or WPS. 

• Ensure your Samsung printer is turned on. 
• Press the WPS push button or the WiFi button on the printer for 2-3 seconds. 
• Then, press the WPS push button on the wireless router for 2-3 seconds. 
• Wait until the WiFi light on the printer turns solid and steady. 

That’s how you can reconnect the printer to the WiFi network. If this method fails to fix the offline error, move on to the next method. 

Basic Solution 2: Check the USB cable connection 

If you have connected your Samsung printer to a USB connection, and it’s a loose connection, the printer will say Offline. Check out the steps to fix this: 

1. Make sure that the USB cable is tightly connected to your computer and printer. 
2. Confirm that the USB cable is not broken or damaged. 
3. If you see it broken or damaged, replace it with a new one. 

If the basic methods don’t bring your Samsung printer back online, you must try out the advanced methods. 

Advanced Solution 1: Uncheck the “Use Printer Offline” option 

Windows computers have this option, which allows the printer to be set offline or online. If the “Use Printer Offline” option is turned on, your Samsung printer will go offline. Let’s check if this option is turned on. If yes, you can turn it off. Check how to do it: 

1. Click the Start menu on the computer’s taskbar at the bottom. 
2. Then, search for Settings. When you see the Settings option, click on it. 
3. Select the Devices option under Settings, and then choose the Printers & Scanners option. 
4. When you see your Samsung printer, right-click on it and select “See what’s printing.” 
5. On the next window, click the Printer option at the top. 
6. If you see the “Use Printer Offline” option checked, uncheck it. 

Advanced Solution 2: Uninstall & Reinstall the Printer 

You can uninstall and reinstall the Samsung printer on the computer with the following steps. 

Uninstall: 

1. Press the Windows key on your computer’s keyboard, then search for "Control Panel" and open it.
2. Then, select the Hardware and Sound option, and then click Devices and Printers. 
3. Right-click on your Samsung printer and select the “Remove device” option. 
4. Open the Print Server Properties option under the Devices and Printers window. 
5. Move on to the Drivers tab, choose your Samsung printer driver, and select the Remove option. 
6. Select the “Remove driver and driver package” option. 

Reinstall: 

1. Again, go to the Devices and Printers in the Control Panel. 
2. Then, click the “Add a printer or scanner” option at the top. 
3. Select your Samsung printer model from the list, and let it connect with the computer. 

Also, download and install the Samsung printer drivers from HP’s official website. Because HP acquired Samsung Electronics' business in 2017. Hence, Samsung printer drivers will be available on HP’s website. 

Download: 

1. Navigate to HP’s official website at support.hp.com on an internet browser like Chrome or Firefox. 
2. Click the Software and Drivers section on the website page. 
3. Select the Printer option on the next page and search for your Samsung printer in the search field. 
4. On the next page, select the software section to see a list of the latest printer drivers. 
5. Choose any of the driver files and let it download on your computer. 

Install: 

1. Once the file completely downloads on your computer, go to the Downloads folder. 
2. Double-click on the driver’s file in a .exe format. 
3. Now, a window will ask if you want to let this file run on the PC. 
4. Allow the file to install and wait until it finishes. 

This is how you can complete the uninstallation and installation of a Samsung printer on a computer.