Dell Printer Driver

When you encounter a driver issue, the printer may stop working. Because of this, you won't be able to print any documents. You may receive a driver error message on the screen indicating the Dell printer driver problem.

Causes:

There can be several reasons behind the driver issue. Some of them include:

• The settings are wrong.
• The drivers are corrupt or incompatible.
• The drivers have become out-of-date.
• The system needs an update.

Solutions

Solution 1: Restart the Printer With Data Cables Removed

• First, switch off the Dell printer.
• Then, remove all data cables or wireless networks from the printer (USB, Fax, Parallel, and Ethernet).
• With all the connections removed, switch on the printer.
• If the printer finishes the Power On Self-Test (POST) without showing any error, print a settings report.
• If the printer prints the report successfully, the problem may be due to the hardware. You may require to fix the problem by clearing the print queues.
• If the report shows a 016-xxx error, you may need to restart the unit and perform the NVRAM reset.
• Reset the NVRAM of the printer and print the report again. If the report still shows the 016-xxx error, you must contact Dell support.

Solution 2: Reinstall the Dell Printer Driver

• Completely delete the driver from the system and other print software.
• After removing, reboot the system and then restart the print spooler service.
• Download the latest version of the Dell printer driver and install it on the system.
• After reinstalling the driver, print a Windows test page and check if the issue is fixed.
• If the problem persists, clear the print job and restart the printer.
• Again, print a test page with a driver other than the current driver.
• If the printer problem occurs after reinstallation or the multiple drivers on the system, the spooler may corrupt the system. You must update the firmware of the printer.

Solution 3: Change the IP Address of the Printer

• Power off the printer and remove all data cables from the printer.
• Also, disconnect the printer from the wireless networks.
• Now, turn on the printer with the data cables disconnected.
• In the printer's control panel, modify the printer's IP address to a static address.
• This IP address of the printer must differ from the previous one and is not allocated to any other device on the network.
• Reconnect the Dell printer to the data cable or the network connections and verify if the error does show again.
• If the error does not arise again, then the problem is resolved.

Solution 4: Clear the Jobs in the Print Queues

• To clear the print files, stop the print spooler service.
• Navigate to the C drive and then open the Windows folder.
• After that, open the System32 folder and then select Spool.
• Browse to the PRINTERS option and then remove all the files.
• You have cleared all the jobs in the print queue; restart the print spooler.
• Reconnect the cable or the network, and then again restart the printer.
• Wait for some minutes for the unit to regain the connection.
• If the problem occurs before you send a new print job, modify the printer's IP address.
• If the printer error does not occur, print a test page. If the error occurs after you print a test page, then the driver is corrupt.
• Delete the print job and restart the printer. Now, print the test page from a different system. If the error does not appear, reinstall the driver.