Getting a Dell Printer Job Stuck in Queue is one of the various issues you can face with your printer. It becomes effortless to fix this issue if you have a deep knowledge of the causes behind it. Hence, in the following content, you will learn about the causes of the job stuck in a queue in a Dell printer and the methods to solve them.
Causes
Below are some of the major reasons for the Dell Printer Job Stuck in Queue.
- There is no ink in the tank.
- Problems in the print spooler can also cause the printer’s job to be stuck in a queue.
- There is a problem with the Ink/toner cartridge
- Print drivers are not updated.
Solutions
Fix Dell Printer Job Stuck in Queue Problem For Windows 11 OS
- For the first step, on your keyboard, press the ‘Windows’ logo key and R key simultaneously to open the 'Run' dialog box.
- Next, enter the Run tab's search box, enter ‘services.msc’, and then hit the ‘Enter’ key.
- Now in the services tab, look for the ‘print spooler’ and right-click on it.
- Then, choose the ‘Stop’ option.
- After that, you need to go to the path C:\Windows\System32\spool\PRINTERS and delete every file you find in this folder.
- Again, go to the ‘print spooler’ in the services tab and right-click on it.
- Afterward, select the ‘Start’ option.
- Now, go back to the device printing job queue, and you will see if all the print jobs are deleted or not.
- Lastly, check whether the printer is still showing the print job stuck in the queue issue or not.
For Windows 10 OS
- First of all, you need to turn off your printer device.
- Then, go to the taskbar and click on the Windows 10 search key. (You can also open the search tab by clicking on the Windows option and then going to the search bar.)
- Now type ‘services’ in the search bar and hit the Enter button to start the search.
- Afterward, go to the services tab and look for the ‘print spooler.’
- Next, you have to double-click on the ‘print spooler’ to open it.
- After that, you need to choose the ‘Stop’ option to stop the ‘print spooler.’
- Furthermore, press the Windows key and the E on the keyboard at the same time to open ‘File Explorer.’
- Now follow the path C:\Windows\System32\spool\PRINTERS, and you will get to see multiple print job files in that folder.
- You need to remove all the files from that folder.
- In the next step, you have to go to the ‘Print Spooler’ dialog box again.
- Then, move the cursor to the ‘Startup’ option and open the drop-down menu.
- From the drop-down menu, choose the ‘Automatic’ option.
- After that, click on the ‘Start’ option to start the print spooler service again.
- In the final step, you need to power on your printer and then try to print a copy to check if the Dell printer is working properly.