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Dell Printer Job Stuck In Queue


Getting a Dell Printer Job Stuck in Queue is one of the various issues you can face with your printer. It becomes effortless to fix this issue if you have a deep knowledge of the causes behind it. Hence, in the following content, you will learn about the causes of the job stuck in a queue in a Dell printer and the methods to solve them. 

Causes

Below are some of the major reasons for the Dell Printer Job Stuck in Queue.

  • There is no ink in the tank. 
  • Problems in the print spooler can also cause the printer’s job to be stuck in a queue. 
  • There is a problem with the Ink/toner cartridge
  • Print drivers are not updated. 

Solutions

Fix Dell Printer Job Stuck in Queue Problem For Windows 11 OS

  • For the first step, on your keyboard, press the ‘Windows’ logo key and R key simultaneously to open the 'Run' dialog box. 
  • Next, enter the Run tab's search box, enter ‘services.msc’, and then hit the ‘Enter’ key.
  • Now in the services tab, look for the ‘print spooler’ and right-click on it. 
  • Then, choose the ‘Stop’ option. 
  • After that, you need to go to the path C:\Windows\System32\spool\PRINTERS and delete every file you find in this folder. 
  • Again, go to the ‘print spooler’ in the services tab and right-click on it.
  • Afterward, select the ‘Start’ option. 
  • Now, go back to the device printing job queue, and you will see if all the print jobs are deleted or not. 
  • Lastly, check whether the printer is still showing the print job stuck in the queue issue or not. 

For Windows 10 OS

  • First of all, you need to turn off your printer device. 
  • Then, go to the taskbar and click on the Windows 10 search key. (You can also open the search tab by clicking on the Windows option and then going to the search bar.)
  • Now type ‘services’ in the search bar and hit the Enter button to start the search. 
  • Afterward, go to the services tab and look for the ‘print spooler.’
  • Next, you have to double-click on the ‘print spooler’ to open it. 
  • After that, you need to choose the ‘Stop’ option to stop the ‘print spooler.’
  • Furthermore, press the Windows key and the E on the keyboard at the same time to open ‘File Explorer.’
  • Now follow the path C:\Windows\System32\spool\PRINTERS, and you will get to see multiple print job files in that folder. 
  • You need to remove all the files from that folder. 
  • In the next step, you have to go to the ‘Print Spooler’ dialog box again. 
  • Then, move the cursor to the ‘Startup’ option and open the drop-down menu. 
  • From the drop-down menu, choose the ‘Automatic’ option. 
  • After that, click on the ‘Start’ option to start the print spooler service again. 
  • In the final step, you need to power on your printer and then try to print a copy to check if the Dell printer is working properly. 

FAQs

How do you remove a job stuck in the print queue that cannot be deleted?

  • First and foremost, go to the ‘Start’ menu on your computer screen and click on it. 
  • After that, you need to open the printer setting window. (If you are using Windows 10 OS, click on the ‘Devices and Printers’ and choose ‘Printer and Scanner’ if you are a Windows 7 OS user. 
  • Now select your Dell printer and then choose the printer queue option. 
  • After that, you need to right-click on the stuck job and then delete it. 
  • Furthermore, if it takes a long time to delete the job queue, you need to restart the print spooler service. (To start the print spooler service, you might need to take the help of the Administrator. 
  • And then, go to the start menu and click on it. 
  • In the search box, type service and choose the service application option. 
  • When the service tab is open, look for the printer spooler option.
  • Next, you need to right-click on the print spooler options and then click on the stop option. 
  • And then, you need to right-click again on the print spooler options and then select the Start button. 
  • Once that is done, test the printer to see if it is doing the printing job correctly or not. 

  • First, you have to open the ‘Start’ menu and click on it. 
  • Now, type ‘Control Panel’ in the search box and then open it. 
  • After that, in that tab, select the ‘category’ option from the drop-down menu. (it is next to ‘View by.’
  • Now choose the ‘View Device and Printers.’
  • And then click on the Dell printer and then choose the option ‘What’s printing’ on the command bar. 
  • Now you need to select the document you need to stop printing and choose the chancel option. 
  • And lastly, click on the ‘Yes’ option to confirm your choice. 

  • Firstly, you need to go to the Windows taskbar and click on the printer options. (You can also search for the printer in the search menu.)
  • And then, you have to Choose the ‘Open All Active Printers’ option. 
  • When the active printers appear on the screen, you have to look for the printer you are having issues with. 
  • Now in the device dialog box, select the print job you want to remove from the printer. 
  • After that, go to the document and then click on the ‘Cancel’ option. 
  • When a confirmation notification box asks for your permission, choose the ‘Yes’ option.
  • Now, wait for the print job to be removed from the print job queue. 
  • Finally, when it is not shown on the screen, try to print a copy to check the working of the printer. 

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