Dell Printer Paper Jam

Careless handling of the printer always leads to the paper jam problem. The Dell printer paper jam can occur on the tray, under the fusing unit area, in the multipurpose feeder area, etc. In this situation, the printer stops functioning due to paper stuck inside it. Along with this, you also get error notification on the screen indicating the core of the problem. 

Causes Why Printer Face Paper Jam Issue 

When you undergo a printer paper jam, there can be numerous reasons behind it. Some of them are mentioned below. 

• You have not stored the paper correctly in the tray. 
• You are using a low-quality toner cartridge and paper. 
• The ink cartridge is not correctly placed inside the printer. 
• The printer has shabby or broken paper feed rollers. 

Solutions For Dell Printer Paper Jam Problem

Solution 1: Clear the Paper Jam in the Paper Tray

• Pull out the printer paper tray from the machine. 
• Carefully take out the jammed paper from the tray area. 
• Pull the jammed paper to the downward side using both hands for easy removal of the paper. 
• Fan the paper sheet to avoid further paper jams and slide the guides to fit the size of the paper. 
• The paper must be below the maximum paper mark and then put the tray back into the printer. 
• Ensure the printer paper tray is seated correctly in its place. Now, attempt printing a file and check if the problem is resolved. 

Solution 2: Remove Jammed Paper From Back of the Printer

• Switch on the printer and leave it turned on for 10 minutes. 
• It allows cooling down the extremely hot components inside the printer. 
• Use the handle of the printer's back cover to open it, and then pull the black tab at both sides of the printer. 
• It will release the fusing unit cover of the printer. Now, take out the jammed paper from this unit using both hands. 
• After clearing the paper jam, lock the fusing unit cover using the tabs and close its cover. 
• Make sure the fusing unit and its cover are locked perfectly in their position. 

Solution 3: Clear the Paper Jammed Inside the Printer 

• Power on the printer and leave it as it is for some minutes. 
• Let the internal part of the printer cool down and then open its front cover. 
• Take out the cartridge and the drum unit assembly from the printer. 
• If you see any jammed paper in this area, slowly pull them out. 
• After removing the paper jam, install the toner cartridge into the printer. 
• Also, put the drum unit assembly back into the printer and close its front cover. 

Solution 4: Take Out the Jammed Paper In the 2-Sided Tray

• Turn on the printer and leave it switched on for some minutes. 
• Let the internal parts of the printer gets cool down completely. 
• Now, remove the paper tray from the printer altogether. 
• Pull out the 2-sided tray from the back side of the printer. 
• Clear the paper jam from the 2-sided paper tray area. 
• Also, take out the paper jammed inside the printer due to static electricity. 
• Open its back cover if you cannot see the jammed paper inside the printer's 2-sided tray. 
• Remove the paper from the printer using both hands if you see the paper stuck in the back area. 
• Close the printer's back cover and ensure that it is securely locked in its position. 
• Carefully place the 2-sided tray back into the printer and then put the paper tray gently inside the printer. 

Solution 5: Remove the Jammed Paper from the Output Tray

• Push the printer's rear cover and release its handle to open it. 
• Lift the levers on both sides and pull out the jammed paper from the printer's back side. 
• If no jammed pages are visible in the paper path, remove them from the output tray. 
• Push down the lever into its original position and then place the rear cover back into its position. 
• If you cannot clear the paper jam even after following the above steps, press the Cancel button and hold it for 2 seconds. 
• A Clearing jammed paper message will appear, and the stuck paper gets removed.