This error can be identified when you send your PDF or a Word document to your printer, and it doesn’t print. Instead, it shows an error on the display, such as “out of paper,” “Spooling,” and “Error-Printing,” etc. When a printer shows these errors, understand that your print is in the waiting line. Meaning that there is a print job that is blocking other jobs. So, you need to fix it soon.
Fix 1: Cancel the Pending Print Jobs
When there are plenty of jobs in the printer, a print job stuck error is quite common. Check the steps below to cancel the unnecessary print jobs:
- To begin, click the Start button on the computer and search for Printers and Scanners, and open it.
- Then, select your OKI printer from the list of devices and click the Open Queue option.
- Now, a list of pending print jobs will appear. Select each job one by one, right-click on it, and click Cancel or Delete.
If this solution doesn’t work, move on to the next method.
Fix 2: Restart the Print Spooler
Before proceeding, you must know what is print spooler is. It's a feature in the Windows computer that manages the printing-related tasks. Hence, if you want to fix the print job stuck error, you need to restart this feature.
- To start, go to the Windows Start button and search for the Services option.
- Then, open that option and locate the Print Spooler option by scrolling down.
- Now, right-click on that option and select the Restart option.
- Alternatively, you can first choose the Stop option and then Start.
Then, try sending a print job again and check if it works.
Fix 3: Reboot Printer and Computer
A simple reboot can also fix the print job stuck issue very easily. Hence, reboot both devices.
Reboot the computer:
- To reboot the computer, click the Windows Start button and then select the power icon.
- Then, select the Restart button.
Let the computer reboot, and then start rebooting the printer.
Reboot the Printer:
- Press the power button on the printer to turn it off.
- Then, remove the printer power cable from the main switch for 5 minutes.
- Now, reconnect the printer’s power cable to the power switch and turn it on.