Xerox printers can show problems with connection to WiFi, printing, and performance. It happens with use and time. When the printer gets overused or its ink levels start running low, it will show problems with printing. It can print low-quality or faded prints. Plus, it can show connection issues with the WiFi when it disconnects from it and doesn’t print. But the good thing is that all of these issues are fixable. 

Problem 1: Printer Keeps Disconnecting from WiFi 

When you notice that your Xerox printer disconnects frequently from WiFi, it shows a problem in the network. It is possible that your wireless network is weak or the WiFi settings have been changed. 

Whenever there is a network problem, you should restart your printer, computer, and WiFi router. When you restart everything, the network problem will be resolved on your printer. Here’s how to do it.

Step 1: Restart Your Computer 

1. Click the Windows icon on the computer’s taskbar at the bottom left. 
2. Then, click the power button and click the Restart button. 

Step 2: Restart Your Xerox Printer 

1. Press the power button on the printer to turn it off. 
2. Disconnect the printer’s power cord from the power switch on the wall. 
3. Now, wait for 1-2 minutes and reconnect the printer’s power cable to the power switch. 
4. Press and hold the power button to turn it on. 

Step 3: Restart Your WiFi Router 

1. Disconnect the power cable of the router from the power switch on the wall. 
2. Then, wait for 1-2 minutes and then reconnect the power cable to the power switch again. 

Problem 2: Poor or Faded Prints

It can happen that your printer produces low-quality prints or photos. Almost every user experiences this problem once in a while. To get rid of it, check the solution below. 

Step 1: Check the Toner Levels 

1. Go to the Menu on the Xerox printer via its Control Panel or touchscreen. 
2. Then, locate the Supplies option and click the Toner Levels option.
3. Check which toner levels are low. 

Step 2: Replace the Toner 

1. Turn off the printer by pressing its power button and disconnecting its power cable from the power switch on the wall. 
2. Then, open its front door gently by pulling it towards you. 
3. Now, check for the empty cartridge inside and remove it gently with your hands. 
4. Take a new cartridge of the same color and place it in the empty slot. 
5. Close the door carefully by pushing it into place. 
6. Turn on the printer by reconnecting its power cable to the power switch and pressing its power button. 

Problem 3: Printer Keeps Restarting or Freezing

If you notice that your printer freezes while working, it is a sign that you have overused it. When the printer gets too hot, it can freeze in the middle of work. 

Solution: Let It Cool Down

If you have been working on your printer for hours, allow your printer to cool down for 30 minutes. You can also turn off the printer completely for better results. To turn it off: 

1. Press the power button on the printer. 
2. Disconnect its power cable from the main power switch on the wall. 

After 30 minutes, reconnect the power cable to the power switch and press the power button to turn it on. Then, check if it is still freezing during work. 

Problem 4: Delayed Printing 

If your printer takes up too much time to print, it’s not a good sign. It happens when the printer has connection issues. It shows that it needs troubleshooting. Let’s check how to fix it. 

Solution 1: Reboot the Printer 

Your first step should be to reboot the printer. It’s a good step if the issue is minor. 

1. Press and hold the power button on the printer to turn it off. 
2. Then, disconnect the power cable of the printer from the main switchboard on the wall. 
3. Wait for 1-2 minutes, and then reconnect the power cable to the switchboard. 
4. Press the power button to turn it on. 

If this method doesn’t work for you, check out the next method. 

Solution 2: Restart the Print Spooler Service

The print spooler service is a feature on the Windows computer that manages all your printing tasks. If your prints are delayed, you can restart this feature to improve your printer’s performance. Let’s check how to restart it. 

1. First, click the Windows Start icon on the computer screen’s horizontal bar at the bottom. 
2. Then, search for the Services in the search bar. Select it from the results and open it. 
3. On the Services window, scroll down until you find the Print Spooler option. 
4. Right-click on the Print Spooler option and select the Restart option. 

That’s how you can restart the print spooler on your computer and manage the print job.