XEROX Printer Offline

Sometimes Xerox printers show an offline error for various types of reasons. If you also encountered an offline error with your printer driver, then follow the solutions given below. But first of all, you need to know why your printer device shows an offline problem. So go through the mentioned most common causes and then jump to their solutions.

Causes:

• The users face this problem because a USB cable or any wire is not properly connected to the printer and the system.
• If you use an outdated or faulty printer driver, then it also creates problems during the printing of the document.
• If you do not connect your device to the WiFi, then it shows an offline error.
• Sometimes it shows the issues because you set up the machine manually in an offline mode.
• It is because the enabled SNMP status (Simple Network Management Protocol) shows your printer offline.
• If there are any types of minor or major technical errors in the printer, it needs you to reset or restart the Xerox printer.

Solutions:

METHOD 1: Examine The USB Cable and Network Wire:

• Step 1: Check the Ethernet cable and make sure that they’re not frayed or worn out. 
• Step 2: Disconnect the Ethernet from the printer and router and ensure that the connector is not damaged. 
• Step 3: Reconnect the cable to the printer and router, and listen for the click. 
• Step 4: Check and make sure that the router’s internet light is flashing. 
• Step 5: If you’re using a wireless router, click the WiFi icon in the System Tray on your PC to see if it’s connected. 
• Step 6: Ensure that your computer and Xerox printer are connected to the same network.

METHOD 2: Change Printer Settings:

• Step 1: Navigate to Control Panel from the Windows Taskbar. 
• Step 2: Select View by to Large Icons and select Devices and Printers. 
• Step 3: Go to Printers & Scanners and from the list of printers, right-click on the Xerox printer. 
• Step 4: Check if there’s a checkmark on the Use Printer Offline option. 
• Step 5: If there’s a checkmark, uncheck it.

METHOD 3:  Clear Print Spooler:

• Step 1: Press on Windows + R keys at the same time to open the Run dialog box. 
• Step 2: Type in services.msc in the box and click on OK. 
• Step 3: Locate Print Spooler and right-click on it. 
• Step 4: From the options, click on Stop. 
• Step 5: Now, press the Windows + E keys at the same time. 
• Step 6: Open the C: \Windows\System 32\Spool\Printers folder. 
• Step 7: Select all the files in the folder and delete them. 
• Step 8: Now, navigate back to Print Spooler and right-click on it. 
• Step 9: Click on Start to resume print spooler service.
• Step 10: Restart the device and see if the issue is solved.

Method 4: Disable SMNP :

• Step 1: Go to Control Panel from the start icon. 
• Step 2: Select View by large icons and go to Devices and Printers. 
• Step 3: Right-click on the Xerox printer you’re having trouble with and select printer properties.
• Step 4: In the new window, select the Ports tab and select the Standard TCP/IP Port. 
• Step 5: Now, go ahead and select Configure Port. 
• Step 6: In the Configure Standard TCP/IP Port Monitor, check if there’s any checkmark in SNMP Status Enabled. 
• Step 7: If the SNMP Status Enabled is checked, uncheck it. 
• Step 8: Select OK to make the changes.
• Step 9: Once it’s done, restart your computer.

Method 5: Uninstall and Reinstall The Printer:

• Step 1: Click on the Windows start button.
• Step 2: Navigate to Printers & Scanners. 
• Step 3: From the list of printers, select the Xerox printer you’re facing the issue. 
• Step 4: Next, click on the Remove button. 
• Step 5: Press OK on the confirmation message and close the window. 
• Step 6: Now, go to Printers & Scanners again. 
• Step 7: Click on the Add Printers & Scanners option. 
• Step 8: Find the Xerox printer from the list of printers located. 
• Step 9: Next, click on Add Device.