Printer Tales (https://printertales.com) is an independent printer‑troubleshooting resource. This disclosure explains who we are, how our guides are researched and maintained, and why we are not connected to any printer manufacturer. It applies to every page on this website - our homepage, brand hubs (HP, Canon, Brother, Epson, Lexmark, Ricoh, Konica Minolta, Kyocera, Dell, Samsung, Xerox, Panasonic, OKI, Toshiba, Cricut, Tally and Fujitsu), the Knowledge Base, and every troubleshooting or "common issues" article linked from them.
Printer Tales is not affiliated with, authorized by, endorsed by, sponsored by, or in any commercial relationship with HP, Canon, Brother, Epson, Lexmark, Ricoh, Konica Minolta, Kyocera, Dell, Samsung, Xerox, Panasonic, OKI, Toshiba, Cricut, Tally, Fujitsu or any other company named on this site.
All product names, model names, logos, trademarks and brand names are the property of their respective owners. We use them only for identification and to describe the products a guide is about. Their use does not imply any endorsement or partnership.
Brand names in our page addresses (for example /hp or /canon) simply group our guides by the equipment they cover. They do not indicate an official or authorized channel.
We are not an official support line. For warranty claims, repairs or official help, contact the manufacturer directly through their own website.
Our guides do not contain affiliate links, and we are not part of any affiliate or "earn a commission on sales" program.
When we name a product, part or setting, it is because it is relevant to solving the problem the page is about - not because anyone paid for the placement.
Any links we include to manufacturer documentation, driver downloads, support pages, standards bodies, forums or news sources are provided purely as references for the reader.
Our written guides and troubleshooting articles are free to read and are not gated behind any payment.
The only paid offering on this site is our Virtual Assistance service - optional, one‑to‑one help with a printer problem, provided by Printer Tales itself. Everything else, including our guides, Knowledge Base and PETE AI, is free. Whether or not you use Virtual Assistance has no effect on the content, conclusions or product mentions in our guides.
We do not earn money from printer manufacturers, retailers, affiliate programs, sponsored posts or advertising.
Research: Each guide is built from hands‑on testing, official manufacturer documentation and specifications, established repair practice, and patterns we see in real user problems.
Our troubleshooting content is provided for general informational purposes only and without warranty of any kind. Follow the manufacturer's instructions and safety guidance for your specific model, and consult a qualified technician for hardware repairs or anything involving electrical safety. Printer Tales is not liable for damage, data loss or voided warranties resulting from steps taken based on our content.
We may update this Editorial & Affiliation Disclosure if our practices or services change. The "Last updated" date above always reflects the current version.
Questions about this disclosure, our independence, or a specific guide? Use the Contact page.