How to Connect HP DeskJet 2755e to WiFi — Complete Wireless Setup Guide

The HP DeskJet 2755e connects to WiFi in under three minutes using one of three methods: the HP Auto Wireless Connect feature (zero-button setup), the Wireless Setup Wizard through the printer's control panel, or Wi-Fi Protected Setup (WPS) if your router supports it. For most home users with a standard 2.4GHz network, WPS or Auto Wireless Connect will get you printing in seconds.

Here's what to know upfront: the 2755e is a 2.4GHz-only printer. If you're running a dual-band router and your device is connected to the 5GHz band, the setup will appear to fail even though nothing is wrong with the printer itself. This is the single most common cause of failed setups — and the fix takes five seconds.

Before You Start: What You'll Need

• Your Wi-Fi network name (SSID) and password
• The printer powered on and not connected via USB (USB connection can block wireless setup)
• A smartphone or computer on the same 2.4GHz network you're connecting the printer to
• The HP Smart app installed (free on iOS and Android — this is the fastest path)

Real-world note: Many users try to set up wirelessly while their laptop is on a 5GHz network. The HP Smart app detects your device's network, so if you're on 5GHz, it tries to connect the printer there — and fails. Temporarily switch your phone or computer to 2.4GHz before starting.

Method 1: HP Auto Wireless Connect via the HP Smart App (Fastest — Recommended)

This is HP's preferred setup method, and for good reason: it requires no button combinations, no navigating printer menus, and takes under 2 minutes on most home networks.

Step 1: Download the HP Smart app from the App Store or Google Play. It's free and the setup flow is remarkably clean.

Step 2: Open the app and tap "Set Up a New Printer." The app will scan for nearby HP devices using Bluetooth and find your 2755e automatically.

Step 3: Follow the in-app prompts. The app will ask for your Wi-Fi password, transmit the credentials to the printer wirelessly, and confirm the connection — all within the app.

Step 4: Once connected, print the Wireless Network Test Report (hold the Wireless button for 3 seconds) to confirm signal strength and IP assignment.

Why this works better than manual methods: The HP Smart app uses a temporary Bluetooth handshake to configure the printer before it's on your network — which means you don't need the printer and your phone to be on the same network yet. It builds that bridge for you.

Method 2: WPS Push-Button Setup (30 Seconds, No Password Required)

If your router has a WPS button (most routers made after 2011 do), this is the single fastest method. You don't need to type your Wi-Fi password anywhere.

Step 1: On the printer, press and hold the Wireless button (the one with the radiating arc icon) for 3 seconds until the wireless light starts blinking.

Step 2: Within 2 minutes, press the WPS button on your router. It's usually labeled "WPS" or marked with a padlock icon.

Step 3: The printer's wireless light will blink rapidly, then turn solid blue — that's your confirmation. The entire process takes under 30 seconds once you press the router button.

Important caveat: WPS is disabled on some routers for security reasons (it has known vulnerabilities). If your router's WPS is off, use Method 1 or Method 3 instead. You can check your router's admin panel at 192.168.1.1 or 192.168.0.1 to see if WPS is enabled.

Method 3: Wireless Setup Wizard (Manual, Full Control)

Use this when you want to manually enter your Wi-Fi credentials — useful if Auto Connect isn't detecting the printer or you're on a network with a hidden SSID.

The DeskJet 2755e has a minimal control panel with no touchscreen, so this method is done through the HP Smart app or EWS (Embedded Web Server), not a screen on the printer itself.

Via HP Smart App (Easiest Manual Path):

1. Open HP Smart → tap the printer → select Printer Settings
2. Navigate to Network Settings → Wireless Setup Wizard
3. Select your network from the list and enter your password
4. The printer will restart its wireless radio and connect

Via Embedded Web Server (EWS) — Advanced:

If the printer is already on your network (via Ethernet or a previous connection), you can access its settings through a browser:

1. Find the printer's IP address by pressing the Information button (the "i" icon) once — it prints a status page with the IP
2. Type that IP address into any browser on the same network
3. Go to Network → Wireless → Wireless Setup Wizard

Troubleshooting: Why the Connection Keeps Failing

The Printer Shows "Connected" But Won't Print

This almost always means the printer and your computer are on different networks — most commonly when your PC is on 5GHz and the printer is on 2.4GHz. Even though they share a router, many routers treat these as separate network segments.

Fix: Check if your router uses the same SSID for both bands or separate ones (e.g., "HomeNetwork" vs "HomeNetwork_5G"). Make sure your computer connects to the 2.4GHz band, print a test page, then switch back to 5GHz.

The Wireless Light Keeps Blinking and Never Goes Solid

A continuously blinking wireless light means the printer is searching for a network but hasn't connected. Common causes:

• Wrong password entered — Wi-Fi passwords are case-sensitive. Double-check for capital letters and special characters.
• Router uses WPA3-only security — The 2755e supports WPA2 but may struggle with WPA3-only configurations. Log into your router and set it to WPA2/WPA3 mixed mode.
• Network name has special characters — SSIDs with apostrophes, emoji, or certain symbols can cause handshake failures. Rename your network temporarily to test.

The HP Smart App Can't Find the Printer

1. Make sure Bluetooth is enabled on your phone (required for initial discovery)
2. Ensure the printer is in setup mode — press and hold the Wireless button for 3 seconds until it blinks
3. Restart the app completely (don't just background it)
4. If still failing, reset the printer's network settings: hold the Wireless button + Cancel button simultaneously for 3 seconds, then retry setup

"Printer Offline" Error After Successful Setup

This typically means the printer's IP address changed after a router restart, and your computer cached the old address.

Permanent fix: Assign a static IP address to the printer through your router's DHCP reservation settings. Log into your router admin panel, find the printer's MAC address (on the status page you printed), and reserve a fixed IP like 192.168.1.150. This prevents the "offline" issue permanently.

Connecting to HP+ and Setting Up Instant Ink

The DeskJet 2755e is designed around HP+, HP's connected services platform. During setup, you'll be prompted to create or log into an HP account to activate HP+ features including:

• HP Instant Ink — subscription ink delivery where HP monitors your ink levels and ships cartridges before you run out. Plans start at $0.99/month for 10 pages and scale up to $24.99/month for 700 pages.
• HP Smart Advance — cloud printing, mobile scanning, and document workflows
• Extended warranty — HP+ activation extends the printer warranty from 1 year to 2 years at no additional cost

One thing to know: If you activate HP+, the printer is locked to using HP Original cartridges for the life of the device. Third-party and remanufactured cartridges won't work after HP+ activation. This is a deliberate design decision by HP and a significant trade-off to weigh before activating.

Connecting Multiple Devices to the Printer

Once your 2755e is on the network, adding additional computers or phones is straightforward:

On Windows 11/10: Go to Settings → Bluetooth & Devices → Printers & Scanners → Add Device. Windows will find the printer on your network automatically. If it doesn't appear within 30 seconds, click "The printer I want isn't listed" and enter the printer's IP address directly.

On Mac: System Settings → Printers & Scanners → Add Printer. Select the 2755e from the list. macOS uses AirPrint for HP printers, so no driver download is needed on modern macOS versions.

On iPhone/iPad: AirPrint works automatically — just tap the Share icon in any app, select Print, and choose the 2755e if it appears on the same network.

On Android: Install HP Smart and add the printer there, or enable printing through Settings → Connections → More Connection Settings → Printing → Add Service.

What to Do After Setup: Getting the Most From Your 2755e

Once connected, a few configurations will save you frustration later:

Enable Auto-On/Auto-Off: Through HP Smart → Printer Settings, enable Auto-On so the printer wakes when it receives a job, and Auto-Off to power down after a period of inactivity. This reduces ink drying and extends printhead life.

Set a print quality default: For everyday documents, set the default to "Draft" mode — it uses roughly 50% less ink and prints fast enough that most users won't notice the difference on text pages. Reserve "Best" quality for photos and presentations.

Update the firmware: HP regularly pushes firmware updates that improve wireless stability and fix connectivity bugs. In HP Smart, go to Printer Settings → Printer Updates and install any available updates immediately after setup.

Run a wireless network test: Press the Wireless button for 3 seconds to print the Wireless Network Test Report. This shows your signal strength, SSID, IP address, and connection status — useful to keep on hand if you need to troubleshoot later.