Canon Printer Not Responding | 5 Easy Methods to Fix It

Is your Canon printer not responding? Several reasons, including outdated or corrupt drivers and no network connection, can lead to this issue. In this blog, we will look at five different methods to fix it.

But, before trying out the solutions, you should go through the causes first in the below section. Understanding them will help you prevent this error in the future.

Why is My Canon Printer Not Responding? 

Users have often reported errors like ‘printer not responding’ or Canon printer is not responsive. Here are the basic reasons that caused the issue in your printing device. 

• Problem with the network connection
• The settings are not configured properly in the device
• Restriction of third-party antivirus software
• The issue in the Driver (corrupt/ outdated)
• The dispute between the Windows OS and the printing device
• Use of incorrect USB ports

Now, you will need to check your machine for the issue and apply the solution given below. Also, you will not require to use them all. If any of the following helps you, end the troubleshooting process there. Check out the fixes in the below section. 

How to Fix Canon Printer Not Responding?

The following are a few methods that have eased the troubles of Canon printing device users. Now, you can try them as well, as they are reliable and work all the time. Here are those:

• Network Connection Troubleshooting
• Uninstall Third-Party Antivirus Service
• Update Canon Printer Driver
• Restart Print Spooler Service
• Run the Troubleshooter 

These are all methods that you will need to try. We have listed the solutions below in detail. 

Fix the Network Connection Issue

What to do when the Canon printer is not responding? Well, for starters, you can try to verify and fix the issue in your network connection. It is because your printing device may not be appropriately connected. 

For USB Cable Connection

• Verify the cable and see if it is connected properly.
• If it isn’t, disconnect the cable and attach it again.
• Make sure the cables are seated in the ports (both devices).
• Connect the printing device directly to the PC without accessing a hub.
• You can try another USB port on your PC and see if it works for you.
• Also, you will need to experiment with another cord.
• Then, check if there is any problem with the cable you are using.

For Network Printer Connection

• Verify the network connection and your network devices (modem and router).
• Check the connection status of your device and see if the correct network address is entered.
• Replace the network cable when required if the device is using a wired method.
• For a wireless connection, connect the printing device to the work or home network.

For Bluetooth Printer Connection 

• Make sure the printing machine is kept near the PC.
• Then, try to pair the printing device with the PC.
• Now, you need to check if it resolves anything.

You can also check the manual for information about how to repair the printer and PC. If the basic troubleshooting did not help you, try out other methods mentioned below. 

Uninstall Third-Party Antivirus Application

A printer issue can be caused due to the overprotective Firewall. It can happen when you have installed a third-party antivirus program. So, to remove the error from the printing device, you need to uninstall the Firewall. Then, check if the issue has been resolved. Below are the steps for how to remove the app from the device.

• Tap the Windows + I key to launch the Settings.
• Then, choose the Apps option.
• In the next step, click on the App & Features option.
• Now, locate the antivirus application and tap on it.
• After that, choose the Uninstall button.
• Again, you have to select the Uninstall option.
• A new window will prompt; press the Yes button to proceed.
• Complete the prompts after that.

Your problem is resolved on your printing machine. If the error still exists in the printing device, it is certainly not the problem. Try another method if it fixes anything. 

Update the Canon Printer Driver 

Sometimes, the issue can occur when you haven’t updated the driver to the latest version. Or you have a corrupted driver that is creating problems while printing jobs. Here, you can try to update the driver via two methods. Below are the instructions to perform. 

Via Device Manager

• First, go to the Windows search tab.
• Then, enter Device Manager and tap on it.
• Now, you have to double-tap the Print Queues option.
• After that, a menu will open on the screen.
• On the menu, locate your device and right-click the name.
• In the next step, select the Update Driver button.

Read Also:- Download & Install Canon MX922 Printer Driver (Windows/ Mac)

• A window with the “Search automatically for updated driver software” option.
• Now, click on the prompted option.
• Next, the PC will look for accessible updates.
• Then, it will download the available updates automatically. 

Via Official Canon Site

• First, go to the official Canon page.
• Then, enter the product name on the search bar.
• In the next step, tap the Enter button.
• Now, you need to scroll down and find the compatible driver from the PC’s OS.
• After that, you need to click the Select button.
• It will open a menu, then select the Download button.
• Find the downloaded file and open it.
• In the end, follow the prompts and complete the process.

Restart the Print Spooler Service 

If you don’t know, the Print Spooler service is the built-in software that helps you communicate between the PC’s operating system and printer. It helps the printing device to locate the required drivers. Also, the service is designed to manage the print queue until the printing process concludes. So, slight discomfort in the spooler program can also cause the printing device not to respond. Let’s see how to restart the print spooler service.

• Tap the Windows logo and S button.
• It will launch the Windows search tab.
• Then, enter the Run option and choose the program.
• After that, you have to type services.msc.
• Now, hit the OK button on your screen.
• In the next step, scroll and find the Print Spooler.
• Right-click on Print Spooler.
• Choose the Restart option at the end. 

Once you have restarted the Spooler program, you can easily resume your print jobs. 

Run the Windows Troubleshooter 

The Windows built-in troubleshooter can verify the Canon printer and fix the issues. Here is how you can run the Windows troubleshooter. 

• First, open the Windows Settings menu.
• Then, choose the Update & Security option.
• Next, click the Troubleshoot option on the sidebar.
• On the next window, select the Additional Troubleshooters option.
• The screen might suggest the Other Troubleshooters option.
• Under the prompted option, tap the Printer option.
• Now, tap Run the troubleshooter option.
• And follow the prompts on your screen and complete the process. 

These are all the troubleshooting methods that you can try to fix the problem. If you have tried every trick possible, yet the issue still exists, connect with Printer Tales. We are available via +1-877-469-0297/ +44-800-054-8150 or email us at info@printertales.com.