How to Fix Canon Printer Says Offline Issue? [Top 3 Methods]

Canon printer says offline? Do not fret! These types of issues denote minor technical defects. And these can be resolved within a few minutes. The only thing you will require is a proper guide that explains the causes as well as the solutions. Whenever an error occurs in your printing machine, it is because you might not have updated the driver yet. Another case can be the connection issue and whatnot. 
 

There is no fixed issue to tell you which part has caused the problem. In this guide, we have gathered the methods after analyzing and trying them out. Let’s get to know about the error in the below section.

Why Does My Canon Printer Say Offline?

The first thing we wonder about when the Canon printer offline appears is its reason. Well, there can be several reasons behind the issue, as mentioned earlier in the guide. Below, we have listed all of the possible causes for you to verify in the printing device.

• If the printing device is assigned to sleep mode
• Cable/ Network Connection Issue
• If you have activated the “Use Printer Offline” feature
• The device is in paused mode
• In case the paper tray is empty
• Corrupt drivers and software for your printing device
• Unsupportive drivers after the Windows update 

These are the causes that can cause offline status in your printing device. Now, you can try the solutions mentioned below. 

How to Fix My Canon Printer When it Says Offline?

In order to resolve the Canon printer offline error, the causes are uncountable. However, we have gathered the solution that you can opt for all of them. These three methods will help you get through the problem without going through a lengthy process. We have compiled the methods in short and easy steps. Find the solutions below and perform them.

Method 1: Restart the Print Spooler Program

The Print Spooler program is an in-built software that allows your PC to connect with the printing device. With this service, you can locate the required drivers. In addition, it helps to manage the print queue till the printing process is finalized. So, restarting the print spooler service may help you get rid of the issue. 

Trick 1:

• First, click the Windows logo and S button.
• Then, the Windows search tab will open.
• Now, you will need to type Run.
• After that, select the program.
• In the next step, you need to enter services.msc.
• Thereafter, tap the OK button on your screen.
• Next, you are required to find the Print Spooler option.
• Then, right-click the Print Spooler option.
• Finally, tap the Restart option.

Trick 2: 

• Go to the Search box from the Start icon.
• Then, enter the Service option in the box.
• Next, tap the Services (Desktop App) option.
• Right-click the Print Spooler icon in the next step.
• Now, you have to tap the Restart option.
• If you find the Restart option grayed out, tap the Start icon.
• Again, right-click the Print Spooler icon.
• Now, choose the Properties option.
• It will set the startup type to the “Automatic” option.
• Now, tap the OK button to save the settings.
• In the end, restart the PC and try to print the file.

Once you have performed the steps, check if the error is resolved.

Method 2: Disable the “Use Printer Offline” Function

Sometimes, the error can occur due to the “Use Printer Offline” feature being active in your settings. You will need to verify the settings and see if it is activated. If it does, you will simply need to disable it. Below are the steps on how to do so. 

• Firstly, click the Windows icon.
• Then, go to the Search tab.
• Now, you have to enter the Control Panel.
• Click the Control Panel option from the search results.
• Next, you have to click Hardware and Sound to continue.
• After that, choose the Devices and Printers option.

Read Also:- Canon Printer Not Responding | 5 Easy Methods to Fix It

• Now, right-click on your device and select See What’s Printing.
• Go to the Printer tab and uncheck the Use Printer Offline tab.
• Then, click on the Printer tab again and select Cancel All Documents.
• Finally, send the print commands again.

Method 3: Power Cycle the Printer

In some cases, it is necessary to power cycle the printing device and potentially reset the error codes or messages or even the lost communication. The following are the steps to perform the reset.

• Go to your printing device and press the power button.
• After that, disconnect the power cord from the back of the machine.
• Next, wait for 30 seconds before reconnecting both devices.
• In the next step, tap the power button on the machine.
• Now, turn on the printing device.
• After rebooting your machine, start to print or scan. 

If you are using a USB printer, remove the cable from both the PC and printing machine, then connect them again. 
 

These three methods will easily help you resolve the Canon printer says offline issue. However, performing these solutions might lead you to some confusion, especially if you are dealing with technical glitches for the first time. In order to ease the setup procedure, connect with Printer Tales now. You can call us at +1-877-469-0297/ +44-800-054-8150 or email at info@printertales.com.