Fix Ricoh Printer Not Recognizing New Toner? [Top 4 Solutions]

You have recently changed the empty cartridge and found the printer does not identify it. Issues like improper installation, faulty cartridges, etc., can be the reason behind it.  The presence of protective tapes may also make the printer fail to recognize the cartridge that you forget to remove before installing. If the Ricoh printer not recognizing new toner, go through the complete article; it will assist you in knowing all the possibilities to fix the problem.

How to Fix Ricoh Printer Is Not Recognizing New Toner Error?

In this blog, you will learn some effective solutions that help fix the problem when the printer does not detect the cartridge. Take a glimpse at the following methods mentioned below. 

Solution 1: Insert the New Cartridge

Sometimes, an improper installation of the cartridge leads to a printer problem. You must take extra care while correctly positioning it inside the printer. When you find the printer is not identifying the toner, take it out and inspect if it is faulty or not. Follow the below step-by-step procedure for the same. 

• Open the front panel of the printer and elevate the green-colored handle.
• Push the lever at the sides of the printer and take out the toner cartridge.
• Take the new toner from the package and pull out the protective caps.
• Place the new toner on the tray and slide it into the printer until it clicks.
• You may require pushing down the handle while inserting the cartridge.
• After completing all the above steps, close the printer's front panel.
• Now, check if the new toner cartridge is recognizable or not by the printer.
• If it is, then there must be a problem with the cartridge that you must replace.

Solution 2: Remove the Protective Tapes

One of the common reasons the cartridge is not recognized is protective tapes stuck to it. A new cartridge comes with protective tapes and caps. Sometimes, the user forgets to remove them before installing the cartridge on the printer. Its presence fails the printer to identify it. You must verify that there are no plastic tapes on the cartridge. While inspecting, when you find it, you must remove them immediately and fix the problem. 

Solution 3: Update the Printer Driver

You all are aware that the driver is the primary source of communication between the printer and the system. An out-of-date driver on the system does not allow the printer to detect the cartridge. So, it is essential to keep it updated using the following instructions. 

• First of all, open the system and navigate to the search box.
• Then, write down the "control panel" and hit Enter key.
• As you hit Enter, it will navigate you to the control panel window.
• Choose the "Hardware and Sound" option and select Device Manager.
• Select the driver category you wish to update and right-click on the driver.

Read More:- Why Is My Ricoh Printer Offline? [Top 4 Quick Fixes]

• From the appearing list, choose Update Driver, and a new screen appears.
• Now, on the new screen, choose to update the printer driver automatically.
• It will search for the latest available update online and download it.
• If the OS fails to detect and download the update, then go to the official site.
• Download the driver and follow the procedures on the screen to update it on the system.
• Click the Update button and wait till the process gets complete. 

Solution 4: Update the Printer Firmware

The firmware enhances security and increases printer performance. For smooth functioning of the printer, you must keep it up-to-date. Follow the below-mentioned procedure and use the below steps. 

• Firstly, switch on the Ricoh printer and the system.
• Then, log in to your system using the admin login password.
• Go to the manufacturer's site and download the firmware of the latest version.
• You must choose the firmware edition before downloading it.
• Go to the system's download location and double-click on the firmware file to install it.
• Follow on-screen prompts and complete the steps by clicking the Update option.
• Now, wait for some minutes till the update procedure completes.