Tally Printer Job Stuck In Queue

To troubleshoot the Tally printer job stuck in queue error, you must clear the queue by deleting or canceling the print jobs. You can do it in various ways, as listed below. However, sometimes, this issue is also caused due to the printer driver problem. Therefore, read the solutions carefully. But before that, let’s find out why a print job gets stuck in the queue.

Reasons Why the Print Job Is Stuck In Queue

Below are some of the reasons why you encounter print jobs stuck in queue problems.

• The spooler has stopped working.
• There is a printer spooler problem.
• The printer software is not up-to-date or corrupt.

Solutions to Fix the Tally Printer Job Stuck in Print Queue Issue

Solution 1: Restart the Tally Printer Spooler Service

• From Windows + R key open the Run window on the system's screen.
• It will open the Run box and type the command “service.msc.”
• Press the Enter key, and it will open the Services window.
• Find the spooler option, right-click on it, and choose Stop.
• Move to the location “C:\Windows\System32\spool\PRINTERS” on the system
• When you reach the Printers folder, select all the files present in this folder.
• Now, right-click on them and choose the Delete option. It will remove all the files from the system. Make sure that you do not delete the folder.
• Again, go to the Services window, find the printer spooler option, and right-click on it.
• Now, select the Start button and open the print job queue. All the print tasks should have been deleted.
• Now, you can start printing the documents again usually.

Solution 2: Remove Stuck Files Using the Command Prompt

• First, write cmd in the search box and select the Command Prompt app.
• Then, under the command prompt option, choose “Run as administrator.”
• On the cmd window, type the below-given commands separately.
• net stop spooler
• del %systemroot%\System32\spool\printers\* /Q /F /S
• net start spooler
• This will help clear all the print jobs that are stuck in a print queue.

Solution 3: Create a Bat File to Clear a Print Queue

• On the system, open the Notepad application. Do not use the word processor for this.
• Now, enter the following commands in Notepad.
• net stop spooler
• del %systemroot%\System32\spool\printers* /Q /F /S
• net start spooler
• After writing all the commands, click on the File menu and choose “Save as.”
• While saving the notepad file, choose the “save as type” as “All Files.”
• After that, give a File Name to your notepad file and add the .bat suffix.
• Ensure the ANSI is selected as the Encoding type. Now, click the Save button.
• Note the system's location where you save the file and double-click on the bat file.
• This process will clear the print jobs from the print queue on time.

Solution 4: Remove the Driver from the System and Reinstall It

• Write “control panel” in the Windows search bar and then click the Control Panel app.
• Tap the Hardware and Sound option and then select Device and Printers.
• Right-click on your Tally printer icon and choose the Remove Device option.
• It will uninstall the printer software from the system completely.
• Now, reboot the system and open any browser on the system.
• Visit the manufacturer’s site and download the software for your printer model.
• Install it on the system and check if the print job stuck in the queue problem has been resolved.

Solution 5: Delete the Print Jobs Via the Windows Settings

• Select the Start button and then tap the Settings gear icon.
• On the Settings window, choose the Devices option.
• Now, under printers and scanners, find and select your printer.
• Choose the print job you want to remove and select “Open Queue.”
• It will open all the print jobs in the queue for the Tally printer you selected.
• Choose the file you wish to remove and then choose the Document option.
• Click the Cancel button to delete or cancel the print jobs you selected.
• Alternatively, you can also right-click on the print job and choose Cancel.
• After that, confirm the print job deletion by selecting the Yes button.

Solution 6: Clear the Print Jobs Via Control Panel

• To clear the print jobs that won’t delete, follow the below steps.
• Select the Hardware and Sound option from the system’s control panel screen.
• After that, tap Devices and Printers to open the list of attached devices.
• From the list of devices, locate and right-click on your Tally printer.
• From the drop-down menu, choose “See what’s printing.”
• Alternatively, you can choose the “Open in new window” option.
• After that, you can choose the “See what’s printing” option. Now, you can cancel the print jobs in the queue or delete them.