Brother Printer Keeps Going Offline? Here’s How to Fix It!

Are you facing Brother printer keeps going offline error? The brands of printing devices are pretty well known for economic categories without compromising the quality. However, we all know error codes or messages are inevitable. You may not be able to get rid of the error permanently. But you can opt for a reliable solution to fix the issue. Here, you will understand the causes behind the problem and learn the different ways to fix it.  

Before shedding light on the solution part, let’s get to know the issue better.

What Causes the “Brother Printer is Offline” Issue?

Several Brother machine users have recently complained that they often encounter offline mode situations. Even if the printing device is connected to the wireless network, it shows offline. What could be the reason why Brother printer goes offline? You must know that there can be uncountable reasons behind offline status. There is not one cause to which this issue might limit itself. Let’s get to know the list!

1. Antivirus Software: It is the primary source that created issues by blocking the print actions due to a false positive.
2. Driver Issues: It denotes that you might have installed the incompatible driver, or it may not have been working properly.
3. Using Printer Offline: In Windows, you will find a feature that allows you to use the printing device offline. If the same option is selected, it will start queueing the documents instead of printing them.
4. Static IP: You assigned the printing device to the non-static port. When it is set to the dynamic port, the IP can change, which mismatches with the details stored on the PC.
5. Paper Jam: There might be remaining pieces of paper stuck in the Brother machine.
6. Blockage in Ink Toner: When you use your device regularly, and it’s been a while since you last cleaned it up, there can be a blockage in the ink toner.  
7. Incorrect Printer Settings: The settings are configured incorrectly as per the requirement.
8. Print Job Stuck in Queue: When there is a print job stuck in a queue, it is usual for devices to show offline status.  

If you are wondering, all of these are the causes just for one issue, then yes, it is. However, there is nothing to be worried about. They can be resolved easily. You will only need to perform the instructions as per the detected issue. In order to fix it, check out the solutions below.

How to Keep Brother Printer from Going Offline?

Well, there are various ways how you can fix the problem without getting stuck with the lengthy tech rescue process. Here are the methods to keep your printing device from going offline. 

Method 1: Disabling Antivirus/ Firewall 

Firewall and Antivirus software is known to create issues when they face false positives that are already verified. Also, they do not act as a threat in any way. So, there is a wiser decision to make when working on print jobs. In such cases, you can disable these types of software or firewall while printing the documents. Then, you can check if the issue has been fixed. You can also try to disable these applications and check if this trick worked. 

Method 2: Check the IP (Type and Validity)

If the above method did not work, then Antivirus or firewall is certainly not the issue. In this method, you will need to check the IP address that your printing device is utilizing. Verify that it does not contain the dynamic IP address. If the settings are given dynamic IP, the printing device will automatically change the IP address. 

And it will change the address once the IP lease expires by the router. Once you check the validity, you have to make sure that a unique IP address is being used. In addition, it should be the same on your PC. Here is how you can set it up.

1. First, navigate to the Printer Properties.
2. Then, you need to click the Ports tab.
3. Now, select the Static IP that a Brother machine can use.
4. Once a correct port is selected, tap Configure port.
5. Now, you have to verify the port name and address.
6. Ensure that the settings correspond to the system you are working on.
7. Now, save the changes and exit the window.
8. Also, make sure that the WSD port is unselected. 

Once you perform the steps listed above, you can check if the issue is fixed. 

Method 3: Disable Print Offline Feature

Windows 10 allows you to print documents offline. It enables the users to pile up the tasks in a print queue, which you can print later. However, it can cause issues while you are trying to print on the spot. You can fix it via the steps below.

1. On your device, go to the Printer Properties.
2. Then, right-click on your printing device.
3. After that, you need to choose “See What’s Printing.”
4. Now, you are required to tap on the Printer.
5. Next, uncheck the Use Printer Offline option.
6. Thereafter, you can save the changes and exit.

Once you have performed the steps, check if the issue is resolved. If not, you can check out other methods as well. 

Method 4: Set the Printer as Default

Sometimes, the Brother machine keeps going offline due to its settings. You can try to fix the settings as default. Here is how to do so.

1. First, use the Windows search tab, and go to the “Control Panel.”
2. In the Control Panel tab, tap on Devices and Printers.
3. Now, a printer list will appear on your screen.

Read Also:- Connecting Brother Printer to WiFi [The Complete Guide]

1. After that, you need to right-click on your Brother machine.
2. Choose the “Set as Default Printer” option.
3. In the end, you can restart the device. 

Now, check if the issue is resolved or still displaying the error. If it still shows the error, you will need to check other methods, as listed below. 

Method 5: Reinstall the Printer Driver

If other solutions did not respond in a positive response, you must check if there is a corrupt or outdated driver.

1. Tap Windows + R and type “devmgmt.msc.”
2. In the dialogue box, tap the Enter button.
3. Then, in the device manager, go to Imaging Devices.
4. Now, you need to find your device.
5. Next, right-click on your printing device.
6. After that, you need to select the Uninstall Device option.
7. When asked, choose the Delete Drivers option.
8. In the next step, unplug the power from your printing device.

Click Here to Solve Brother Printer Error

1. Once you have performed the steps, restart the router and Computer.
2. Now, connect the printing machine from the beginning.

After performing all of the above steps, check if the issue has been fixed. 
 

These are all the solutions that can help you get rid of the issue within minutes. Moreover, if you are unable to resolve it or require an expert’s opinion, connect with Printer Tales right away. You can call us at +1-877-469-0297/ +44-800-054-8150 or send us your query at info@printertales.com.