How to Factory Reset Canon imageCLASS LBP622Cdw Laser Printer
To factory reset a Canon imageCLASS LBP622Cdw, press Home, open Menu, go to Management Settings, choose Initialize All Data/Settings, and confirm Yes twice. The printer restarts with every setting and log wiped back to how it left the factory.
That last part is the catch. Your Wi-Fi connection, IP address, Remote UI PIN and paper settings all go with it, so you'll be setting the printer up again from scratch. If your only problem is the network, there's a gentler reset that fixes it without touching anything else. More on that below.
The video above walks through every button press on a real LBP622Cdw. The written steps follow the same order, plus the parts the video doesn't have time for.
Before you reset: two minutes that save an hour
Print your current settings first. Canon's manual lists a User Data List under Printing Reports and Lists, and it shows your network settings on paper. If the reset doesn't fix anything, that sheet tells you exactly how the printer was set up.
If the printer is on your network and you use the Remote UI, export your settings too. The manual covers this under Importing/Exporting the Setting Data, and you can load the file back afterwards instead of re-entering everything.
Check one more thing. Out of the box, the LBP622Cdw has no System Manager ID or PIN set. That's different from its sibling, the LBP664Cdw, which ships with 7654321 for both. If a login screen appears when you open Management Settings, someone set a PIN on your unit. Without it, the reset menu stays locked.
Try the lighter resets first
A full reset is the last thing to try, not the first. The LBP622Cdw has three narrower options, and each fixes a specific kind of problem.
Problem | Reset to use | Menu path on the printer | What it clears |
|---|---|---|---|
| Won't connect to Wi-Fi, wrong IP, can't be found on the network | Initialize Network Settings | Menu → Preferences → Network → Initialize Network Settings → Yes, then restart | Network settings only |
| One area of settings is wrong (paper, display, timers) | Initialize Menu | Menu → Management Settings → Data Management → Initialize Menu → pick the item → Yes | Only the menu items you pick |
| Secure (HTTPS/TLS) connections failing after certificate changes | Initialize Key and Certificate | Menu → Management Settings → Data Management → Initialize Key and Certificate → Yes | Keys and certificates you added; Canon's preinstalled ones stay |
| Selling or giving the printer away, or nothing else worked | Initialize All Data/Settings | Menu → Management Settings → Initialize All Data/Settings → Yes → Yes | Everything, including logs |
A reset won't fix hardware faults, paper jams or print-quality problems like streaks and faded colour. Those need cleaning, a new toner cartridge or service, and a reset only costs you your settings.
How to factory reset the LBP622Cdw, step by step
- Start from the Home screen. If the printer is asleep, press any button to wake it, then press Home.
- Press the down arrow until Menu is highlighted, then press OK. You'll press OK after every choice from here on, so keep a thumb near it.
- Scroll down to Management Settings and press OK. If a login screen pops up instead, that's the PIN issue from earlier. Enter the PIN if you have it, or stop here.
- Inside Management Settings, scroll to Initialize All Data/Settings and press OK. The printer asks you to confirm. Select Yes, press OK, then confirm with Yes once more.
- Now leave it alone. The LBP622Cdw restarts on its own, the screen goes dark for a while, then it wakes up again. Don't switch it off or pull the plug during this, even if it looks stuck. When the Home screen comes back, the reset is done.
After the reset: getting it back online
The printer has forgotten your network, so it won't show up on your computer yet. Reconnect it from the printer first.
If your router has a WPS button, this is the quickest way. Go to Menu → Preferences → Network → Wireless LAN Settings, choose WPS Push Button Mode, and select Yes. Then press the WPS button on your router within two minutes.
No WPS button? Use the same Wireless LAN Settings menu, choose SSID Settings → Select Access Point, pick your network, and type the password.
Here's a gotcha the manual mentions only in passing. The LBP622Cdw's wireless security supports WEP, WPA-PSK and WPA2-PSK. There's no WPA3 on that list. If your router is set to WPA3-only, the printer finds the network and then fails at the password step. Switching the router to WPA2/WPA3 mixed mode fixes it, and your phones and laptops keep using WPA3.
Once it's connected, check the IP address under the Status Monitor button → Network Information → IPv4. If it reads 0.0.0.0, the printer didn't get an address and isn't really on the network yet.
Your computer still says offline?
This catches most people. The reset usually gives the printer a new IP address, but Windows keeps sending jobs to the old one.
You don't need to reinstall the driver. Open the printer's Properties in Windows, go to the Ports tab, and click Add Port. Choose Standard TCP/IP Port, type the new IP address, and finish the wizard. Canon's manual describes exactly this fix for an IP change.
To stop it happening again, reserve the printer's IP address in your router's DHCP settings. Most routers call this "DHCP reservation" or "static lease", and it takes about two minutes.
One last note if you use a network cable. The LBP622Cdw can't run wired and wireless at the same time. If you switch between them, Canon says to uninstall and reinstall the driver afterwards.
Frequently Asked Questions
Does a factory reset delete my print jobs and logs?
Yes. Selecting Initialize All Data/Settings restores all printer configurations, queued jobs, and logs to factory defaults.
Will a factory reset fix my printer showing offline?
Usually not by itself. Offline issues are typically caused by IP shifts or port mismatches. Try running Initialize Network Settings first, then update the assigned port address in Windows.
Do I need a PIN to reset the LBP622Cdw?
Not unless one was manually set. This model ships with no default System Manager ID or PIN.
What if I don't know the PIN someone else set?
The reset menu will remain locked. If the System Manager PIN is lost, you will need to contact a service representative or authorized dealer.
Can I reset it from my computer instead of the control panel?
The full factory reset path is executed directly through the printer’s physical control panel interface.
