Fix Canon iX6820 Not Printing Issue

It is not surprising to get your Canon iX6820 printer in an error state without any warning. A minor software or hardware error can lead to a situation where the device will stop working. 

In addition, getting the device in a “not printing” state could be the result of various errors, such as incorrect configuration, print jobs stuck in a queue, wrong printing settings, internal software glitch, print roller not working properly, and more. 
 

Moreover, seeing this problem with your Canon iX6820 printer could be overwhelming. But, there is no need to stress- some effective solutions can help in resolving the issue quickly. 

So, ready to fix the not printing problem on your Canon printer? Continue reading until the end to learn the best solutions thoroughly. 

Solution 1: Print a Nozzle Check

Print a nozzle check on your printer to see why the printer is showing the offline issue. Follow the below steps. 

  1. First, press and hold down the resume button on the printer for 2 seconds.

    2. Give the printer a few seconds, and it will print a nozzle test pattern. 

    3. Next, check the printed pattern and see if the print head requires cleaning. 

Solution 2: Delete Pending Print Job

Sometimes, the printer shows an offline problem when the print job is stuck in a queue. With the help of this method, the pending print jobs can be removed to fix the offline issue. 

     1. Click on the search icon in the device taskbar, then search for the open Printers & Scanners. 

    2. Click on your Canon printer, then select the Open Print Queue option. 

    3. Now, right-click on the print job and choose Cancel. 

    4. When prompted, click on the Yes option to confirm and proceed. 

Solution 3: Check the Printer Settings

Wrong printer settings can also get your printer in the error state. Follow the steps below to make changes in the settings to see if they eliminate the offline issue. 

    1. In the software application you are trying to print form, click on File, then select Print. 

    2. After that, choose Printer Properties. 

    3. Check the paper type and make sure it matches the paper you are trying to print on. 

     4. Check the print quality; make changes in the print quality as per the requirement if necessary. 

    5. Then turn on or off Print in Grayscale depending on whether you want to print in color or black & white. 

    6. When you are ready with changes, click OK to save them. 

Solution 4: Confirm the Port Settings

Follow these steps to make changes to your printer port settings. 

    1. Select the Windows Start menu, search for the control panel, and open it. 

    2. Set “View by” to Large Icons and click on the Devices and Printers option. 

    3. Select the Ports tab and make sure that the port named USBXXX is selected. 

    4.  If the Port Setting is incorrect, you need to reinstall the printer driver. 

     5. See if the printer is printing without showing any issues. 

Final Words 

We hope your Canon iX6820 printer is out of the “not printing” problem. Use all these methods one by one to see which one is able to remove the problem. In addition, check inside the printer and make sure everything is as required, such as ink and paper. Apart from that, if the problem still seems complex to resolve, then it would be best to look for more help.